11500 Midlothian Turnpike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (180 reviews)

Debra B

June 16, 2025

Excellent service, very helpful and friendly!

Source: Google

Takyiah R

June 13, 2025

The Technician came out first thing in the morning @ 8am (They gave me a time period of 8am-5pm) so I was glad to get it out of the way. He gave me good advice on how to handle my AC on really hot days. I appreciate the help! Thank you so much.

Source: Google

Customer service response - Thank you for your positive review, Takyiah! We're glad to hear you appreciated the timely service and helpful advice on managing your AC.

Sears Home Services on June 15, 2025

Jason R

June 11, 2025

Our technician, Daniel, was awesome and got our dryer working again in no time.

Source: Google

Customer service response - Thank you for your positive review, Jason! We're glad to hear Daniel provided awesome service and got your dryer working again quickly.

Sears Home Services on June 12, 2025

Mary H

June 11, 2025

Quickly assessed problem within a few minutes and showed me what to do next time. Super nice guy. We love Sears repair service. Prices are reasonable.

Source: Google

Customer service response - Thank you for your positive review, Mary! We're glad to hear you appreciated our quick and helpful service and find our prices reasonable.

Sears Home Services on June 10, 2025

Tana J

June 08, 2025

Joshua was on time and professional. He communicated his findings and was able to accommodate my needs. I felt he spent an adequate and approprite amount of time at my appointment. So glad Josh was picked for me. Thanks so much!

Source: Google

Customer service response - Thank you for your positive review, Tana! We're glad to hear you were satisfied with Joshua's professional service and communication.

Sears Home Services on June 08, 2025

Regina K

June 05, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 05, 2025

Anna S

June 03, 2025

Daniel was great. Daniel was efficient and gave up great tips on how to maintain our machine.

Source: Google

Customer service response - Thank you for your positive review, Anna! We're glad to hear you were satisfied with Daniel's efficient service and helpful maintenance tips.

Sears Home Services on June 03, 2025

dallas W

June 03, 2025

Excellent

Source: Google

Customer service response - Thank you for your positive review, Dallas! We're glad to hear you were satisfied with our service.

Sears Home Services on June 03, 2025

Ette G

June 02, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 02, 2025

Debbie Q

June 02, 2025

Danny was very polite and professional. Explained the diagnostics as he was researching my issue. Highly recommend!!

Source: Google

Customer service response - Thank you for your positive review, Debbie! We're glad to hear you were satisfied with Danny's polite and professional service and that you highly recommend us.

Sears Home Services on June 01, 2025

Average Rating: 4.2/5 (180 reviews)
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