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11500 Midlothian Turnpike Reviews
Read reviews from customers who used our services at 11500 Midlothian Turnpike
Total reviews
323
Average Rating
4.2/5
Very professional and got the job done quickly! Thank you
Todd H,
Customer service response - Thank you for your feedback, Todd! We're glad to hear the service was professional and completed quickly.
Sears Home Services on 1778864303004
Súper quick diagnostic of a dryer issue. Unfortunately there was too much wrong financially to save the dryer.
David N,
Customer service response - Thank you for your feedback, David! We're glad to hear the diagnostic was quick, even though the dryer couldn't be saved financially.
Sears Home Services on 1778850362885
A B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777938303159
Michael,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777558727739
Daniel did a great job repairing our dryer. Courteous and friendly service - fast and hassle free. Would definitely recommend again!
P&H V,
Customer service response - Thank you for your feedback! We're glad to hear Daniel provided courteous and friendly service, making the repair fast and hassle-free.
Sears Home Services on 1776988825563
Our tech and the live person (Cindy) I spoke with were GREAT: efficient and very helpful. The automated "assistants" were not. On the first visit Daniel had to order 2 parts which were delivered to my house within a few days. However, the tracking app for one of the parts did not show "Delivered" so the automated assistant scheduled, canceled and reschedule for over a month. This caused a lot of inconvenience. Finally, Cindy called and got things straightened out. There was no way to contact Sears Home Service to address this.
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear Cindy and your tech were efficient and helpful, and we apologize for the inconvenience caused by the automated system and scheduling issues.
Sears Home Services on 1776893356046
He was great! Efficient friendly and professional. Thanks so much!
adrienne L,
Customer service response - Thank you for your feedback, Adrienne! We're glad to hear you found our service efficient, friendly, and professional.
Sears Home Services on 1776649618134
Daniel S,
Customer service response - Thank you for the amazing 5-star review, Daniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775673089614
The technician was punctual and polite, very knowledgeable. I very much appreciate the impeccable service that was provided.
nathan D,
Customer service response - Thank you for your feedback, Nathan! We're glad to hear you appreciated the punctuality, politeness, and knowledgeable service from our technician.
Sears Home Services on 1775668902036
Danny and trainee were super efficient. Danny is well versed in the steps needed to perform the repair and communicated well to the trainee and us. Very pleased with the service and the workmanship.
D F,
Customer service response - Thank you for your feedback! We're glad to hear Danny and the trainee were efficient, communicated well, and that you were pleased with the service and workmanship.
Sears Home Services on 1775668773043
