11500 Midlothian Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
trish M
Nathan didn’t get here on time but when he did arrive he went straight to work and completed the job quickly. He was courteous and professional.
Customer service response - Thank you for your positive review, Trish! We're glad to hear Nathan was courteous and professional, and that he completed the job quickly.
Sears Home Services on December 30, 2024
Joedy F
Very friendly, knowledgeable, and respectful technician.
Customer service response - Thank you for your positive review, Joedy! We're glad to hear you had a great experience with our friendly, knowledgeable, and respectful technician.
Sears Home Services on December 30, 2024
Sue W
This gentleman kept at this repair even with missing parts until he corrected the issue. I can’t thank him enough!!
Customer service response - Thank you for your positive review, Sue! We're glad to hear that our technician was persistent and resolved the issue for you.
Sears Home Services on December 29, 2024
Randy R
Corin was phenomenal in every way. Kept us informed and moved up appt when part arrived.
Customer service response - Thank you for your positive review, Randy! We're thrilled to hear about your great experience with Corin's phenomenal service and communication.
Sears Home Services on December 19, 2024
Marlene M
Colin was very professional and personable. He was able to resolve the issue in a timely manner.
Customer service response - Thank you for your positive review, Marlene! We're pleased to hear about your great experience with Colin's professional and personable service.
Sears Home Services on December 11, 2024
Steve M
Daniel with Sears Appliance Repair contacted us prior to arrival. He had a very professional appearance and worked very efficiently. He quickly disassembled the dryer, covered my service options in detail, offed the service plan and then quickly repaired the dryer, cleaning up the work area prior to departing. I highly recommend Daniel to anyone.
Customer service response - Thank you for your positive review, Steve! We're pleased to hear about your great experience with Daniel's professional and efficient service.
Sears Home Services on December 03, 2024
Mike H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
Linda
The technician called the morning of the appointment to let me know approximately what time he would arrive. He arrived promptly and was very polite. He was very knowledgeable about my washing machine and had it repaired in a very short time. I have washed several loads of laundry and it is working perfectly. I would definetly recommend Sears Appliance Repair again if I have any further problems with my appliances. I am very pleased with my overall experience with Sears. I had no issues during this whole process. Thank you
Customer service response - Thank you for your positive review, Linda! We're delighted to hear about your smooth experience and that your washing machine is working perfectly.
Sears Home Services on December 01, 2024
Megan G
Professional. Communicative. Quick.
Customer service response - Thank you for your positive review, Megan! We're glad to hear you were satisfied with our professional, communicative, and quick service.
Sears Home Services on November 18, 2024
Cristina R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 10, 2024
