11500 Midlothian Turnpike Reviews

Read reviews from customers who used our services at 11500 Midlothian Turnpike


Total reviews

323


Average Rating

4.2/5

July 18, 2026
Overall rating

Daniel was timely, knowledgeable, and very personable. This was my first time using Sears Home Services and I would highly recommend.

Jeff M,

Customer service response - Thank you for your feedback, Jeff! We're glad to hear Daniel was timely, knowledgeable, and personable, and that you would recommend our services.

Sears Home Services on 1784466821890

July 16, 2026
Overall rating

Our tech was great. Very friendly and explained everything about the service and next steps.

Mike C,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the tech was friendly and explained everything clearly about the service and next steps.

Sears Home Services on 1784304036214

July 16, 2026
Overall rating

Very happy with their service.

Robert G,

Customer service response - Thank you for your feedback, Robert! We're glad to hear you're happy with our service.

Sears Home Services on 1784178746995

July 15, 2026
Overall rating

My Sears Appliance Repair technician, Abdul, was friendly, efficient, and effective. He asked for an old towel to help protect the hardwood floor around my refrigerator while he worked on the ice maker, which I appreciated.

Renee K,

Customer service response - Thank you for your feedback, Renee! We're glad to hear Abdul was friendly, efficient, and took care to protect your floor while working on your ice maker.

Sears Home Services on 1784135250959

July 12, 2026
Overall rating

Tech was great and was able to make the repair on our dryer fairly quickly. Through no fault of his, this repair has been on and off for a month and a half. I rated the pricing as “overpriced” because of all the frustration and wasting my time in dealing with AI and not being able to speak with anyone about my concerns.

Bill M,

Customer service response - Thank you for your feedback, Bill! We're glad to hear the tech was great and able to repair your dryer quickly, and we apologize for the frustration with the communication process.

Sears Home Services on 1783959242841

July 10, 2026
Overall rating

Daniel did a great job and was very helpful.

Amy R,

Customer service response - Thank you for your feedback, Amy! We're glad to hear Daniel did a great job and was very helpful.

Sears Home Services on 1783716227653

July 07, 2026
Overall rating

Kevin was incredibly helpful and kept me updated on when he would arrive. I would definitely work with him again!

Lindsay C,

Customer service response - Thank you for your feedback, Lindsay! We're glad to hear Kevin was helpful and kept you updated on his arrival.

Sears Home Services on 1783520237872

July 04, 2026
Overall rating

Harold G was great- very communicative and honest.

Christi P,

Customer service response - Thank you for your feedback, Christi! We're glad to hear Harold G was communicative and honest.

Sears Home Services on 1783258025624

July 05, 2026
Overall rating

Polite and professional Glad to have my sears employees back

Gee,

Customer service response - Thank you for your feedback, Gee! We're glad to hear you found our team polite and professional.

Sears Home Services on 1783250053241

July 03, 2026
Overall rating

Great service...polite, professional and knowledgeable.

Debbie H,

Customer service response - Thank you for your feedback, Debbie! We're glad to hear you received polite, professional, and knowledgeable service.

Sears Home Services on 1783039220362

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