11500 Midlothian Turnpike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (200 reviews)

Jeanie G

July 03, 2025

Friendly, professional and excellent repair of my refrigerator. Took the time to do it correctly but in an efficient manner.

Source: Google

Customer service response - Thank you for your positive review, Jeanie! We're glad to hear you were satisfied with our friendly, professional, and efficient refrigerator repair service.

Sears Home Services on July 02, 2025

hardtimes

July 01, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 01, 2025

Matt W

June 29, 2025

He was extremely professional and efficient. Excellent service.

Source: Google

Customer service response - Thank you for your positive review, Matt! We're glad to hear you were satisfied with our professional and efficient service.

Sears Home Services on June 29, 2025

Gary L

June 29, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 29, 2025

Shanna K

June 25, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 25, 2025

Shanna K

June 25, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 25, 2025

Linda U

June 17, 2025

Daniel L, check the washer out and explain the issue of not having all the parts sent to repair the washer. He took his time giving and explanation and the main part the gear box was not sent. After explaining to the insurance company what was needed and what was missing they came to a conclusion to replace the product.

Source: Google

Customer service response - Thank you for your positive review, Linda! We're glad to hear Daniel provided a thorough explanation and helped resolve the issue with your washer.

Sears Home Services on June 17, 2025

Debra B

June 17, 2025

Excellent service, very helpful and friendly!

Source: Google

Customer service response - Thank you for your positive review, Debra! We're glad to hear you were satisfied with our helpful and friendly service.

Sears Home Services on June 16, 2025

Takyiah R

June 15, 2025

The Technician came out first thing in the morning @ 8am (They gave me a time period of 8am-5pm) so I was glad to get it out of the way. He gave me good advice on how to handle my AC on really hot days. I appreciate the help! Thank you so much.

Source: Google

Customer service response - Thank you for your positive review, Takyiah! We're glad to hear you appreciated the timely service and helpful advice on managing your AC.

Sears Home Services on June 15, 2025

Jason R

June 11, 2025

Our technician, Daniel, was awesome and got our dryer working again in no time.

Source: Google

Customer service response - Thank you for your positive review, Jason! We're glad to hear Daniel provided awesome service and got your dryer working again quickly.

Sears Home Services on June 12, 2025

Average Rating: 4.2/5 (200 reviews)