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11500 Midlothian Turnpike Reviews
Read reviews from customers who used our services at 11500 Midlothian Turnpike
Total reviews
301
Average Rating
4.2/5
Q F,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1711523760235
Excellent customer service.
George G,
Customer service response - Thank you for highlighting our commitment to excellent customer service. We truly appreciate your feedback!
Sears Home Services on 1710912620862
Technician was knowledgeable and efficient
Johnnell B,
Customer service response - I'm glad to hear that our technician was helpful and efficient. Thank you for taking the time to leave a review.
Sears Home Services on 1710738438146
Great experience. Knew his stuff and clearly explained everything.
Nick V,
Customer service response - We are thrilled to know you had a great experience and found our service clear and efficient. Thank you for taking the time to leave this review!
Sears Home Services on 1710389391466
Rita C,
Customer service response - Thank you so much for the fantastic 5-star rating, Rita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1710392082764
Technician, Was Very Informative in regards to the issues at hand. Professional, Clean and Courteous! Fixed the issues that I've experience months ago... AWESOME WORK !! 💯
Anthony B,
Customer service response - We are thrilled to hear about your positive experience with our technician! Thank you for taking the time to leave us such a fantastic review!
Sears Home Services on 1710128272052
My appliance repair went great. My only complaint would be I was not given a choice on the date and the timeframe spanned the entire day! Albert the technician was great!
Laurel F,
Customer service response - We apologize for any inconvenience with the scheduling, and we appreciate your feedback. We're glad to hear that Albert provided great service during the appliance repair. Thank you for choosing us.
Sears Home Services on 1709778570902
patricia F,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1708272643853
The technician was very professional. He fixed the refrigerator in short order!
Susan S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's professionalism and efficiency in fixing your refrigerator. We strive to provide excellent service to all our customers.
Sears Home Services on 1707200394014
It seems the technician is working for the insurance company not for the customers. He is knowledgeable and has a wealth of experience.
Abu Q,
Customer service response - Thank you for leaving a review and acknowledging the technician's knowledge and experience. We apologize if it seemed like the technician was working more for the insurance company than for the customer. We appreciate your feedback and will work to provide a better customer experience in the future.
Sears Home Services on 1706495264352
