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11500 Midlothian Turnpike Reviews
Read reviews from customers who used our services at 11500 Midlothian Turnpike
Total reviews
301
Average Rating
4.2/5
The technician was very professional. He fixed the refrigerator in short order!
Susan S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's professionalism and efficiency in fixing your refrigerator. We strive to provide excellent service to all our customers.
Sears Home Services on 1707200394014
It seems the technician is working for the insurance company not for the customers. He is knowledgeable and has a wealth of experience.
Abu Q,
Customer service response - Thank you for leaving a review and acknowledging the technician's knowledge and experience. We apologize if it seemed like the technician was working more for the insurance company than for the customer. We appreciate your feedback and will work to provide a better customer experience in the future.
Sears Home Services on 1706495264352
Gentlemen was very knowledgeable and went directly into trouble shooting after the first problem didn't resolve. Great guy. Sears charges way to much for the service.
James W,
Customer service response - Thank you for taking the time to leave a review and for acknowledging the knowledge and troubleshooting skills of our technician. We apologize if you feel that our service charges are expensive. We appreciate your feedback and will take it into consideration.
Sears Home Services on 1707469671984
k J,
Customer service response - Thank you so much for the fantastic 5-star rating, k! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1706011422930
Tech was prompt friendly and knowledgeable
Barbara S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our prompt, friendly, and knowledgeable technician.
Sears Home Services on 1705678632815
Very professional, courteous
Tanya A,
Customer service response - Thank you for your kind review! We strive to provide professional and courteous service to all of our customers. Thank you for choosing us for your appliance repair needs.
Sears Home Services on 1707442427583
The te hmician was very polite, he worked efficiently and so far it appears to be a successful job.
Linda V,
Customer service response - Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear that our technician was polite and efficient in completing the job successfully. We value your business and hope to serve you again in the future.
Sears Home Services on 1707372954940
Great service tech!
Wayne F,
Customer service response - Thank you for taking the time to leave a review! We greatly appreciate your positive feedback about our service technician and we're glad to hear that you had a great experience with us!
Sears Home Services on 1707374506831
Daniel was professional, informative, and open.
Greg J,
Customer service response - Thank you for taking the time to leave a review of our appliance repair service. We appreciate your positive feedback regarding Daniel's professionalism, knowledge, and transparency.
Sears Home Services on 1707375084283
Scheduled last night through my home warranty when my washing machine broke and they were here next day at 1:00! Very friendly and punctual as well!!
John K,
Customer service response - Thank you for your review! We appreciate your kind words about our prompt and friendly service. We are glad we could assist you with your washing machine repair in a timely manner.
Sears Home Services on 1707360277216
