11500 Midlothian Turnpike Reviews

Read reviews from customers who used our services at 11500 Midlothian Turnpike


Total reviews

302


Average Rating

4.2/5

March 05, 2026
Overall rating

Daniel was very friendly. He knew what he was doing and took little time to definitively diagnose the problem. His explanation was simple to understand but very thorough. Unfortunately for me, the problem was not the washer, so he could not repair it.

Regina L,

Customer service response - Thank you for your positive review, Regina! We're glad to hear you were satisfied with Daniel's friendly and thorough service, even though the issue wasn't with the washer.

Sears Home Services on 1772670445883

February 19, 2026
Overall rating

MARVIN was AWESOME, very professional, polite , and very knowledgeable 😊

Sherri B,

Customer service response - Thank you for your positive review, Sherri! We're glad to hear you were satisfied with Marvin's professional, polite, and knowledgeable service.

Sears Home Services on 1771459253478

January 19, 2026
Overall rating

Tamara E,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768881278140

January 08, 2026
Overall rating

Juanita H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767921890290

January 08, 2026
Overall rating

Five star service indeed! Herbert was timely, knowledgeable and friendly! We’re back up and running! Thank you! ⭐️⭐️⭐️⭐️⭐️

Angela L,

Customer service response - Thank you for your positive review, Angela! We're glad to hear you were satisfied with Herbert's timely, knowledgeable, and friendly service.

Sears Home Services on 1767853431053

January 08, 2026
Overall rating

Technician previously served my dryer and was polite, professional and knowledgeable. Would recommend him to complete any repairs!

Beverly B,

Customer service response - Thank you for your positive review, Beverly! We're glad to hear you were satisfied with our technician's polite, professional, and knowledgeable service.

Sears Home Services on 1767853912349

January 07, 2026
Overall rating

Robert H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767744668178

December 30, 2025
Overall rating

Honest advice and great service. Would definitely use again.

Carter P,

Customer service response - Thank you for your positive review, Carter! We're glad to hear you were satisfied with our honest advice and great service.

Sears Home Services on 1767144003084

December 30, 2025
Overall rating

Jim I,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767144255317

December 25, 2025
Overall rating

The technicians were awesome. The window for them to arrive is 8 hours which is unreasonable. Its basically an entire day. Working people have to take a day off or you're home wasting time.

william S,

Customer service response - Thank you for your positive review, William! We're glad to hear you were satisfied with our technicians and appreciate your feedback on the service window.

Sears Home Services on 1766715386770

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