11500 Midlothian Turnpike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (203 reviews)

Terri R

July 30, 2025

He kept in touch with me on his arrival time, and when he arrived, he checked out my washer, took pictures of what was going on with it did everything he could to try to find the model number which neither one of us could find and determine that the age and the problem was not worth trying to continue to repair in my opinion so I will be getting a new washer machine. I appreciate his honesty and thoroughness on show me what was going on.

Source: Google

Moe A

July 29, 2025

Besides the fact that he is efficient, skilled and professional, he took the time to explain to me a few things to help me maintain the system Thank you

Source: Google

Customer service response - Thank you for your positive review, Moe! We're glad to hear you were satisfied with our efficient and professional service, and that the technician provided helpful maintenance tips.

Sears Home Services on July 28, 2025

Wallace A

July 24, 2025

Daniel kept me informed of the steps he was taking to diagnose and repair the washer. He let me know what each component did and the tests he was running to ensure everything was working as expected. Great customer service!

Source: Google

Customer service response - Thank you for your positive review, Wallace! We're glad to hear you were satisfied with Daniel's informative and thorough service on your washer.

Sears Home Services on July 24, 2025

Donald S

July 23, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 23, 2025

Gary E

July 21, 2025

Excellent job

Source: Google

Customer service response - Thank you for your positive review, Gary! We're glad to hear you were satisfied with our service.

Sears Home Services on July 21, 2025

carol B

July 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 21, 2025

Acacia

July 20, 2025

Jeremy did a wonderful job on my dryer, he was very knowledgeable about what was going on with my dryer and he took care of it in a reasonable amount of time. He made it clear about what needed to be done and the cost ahead of time. Thank you for the great service Jeremy. Lorian C.

Source: Google

Customer service response - Thank you for your positive review, Lorian! We're glad to hear you were satisfied with Jeremy's knowledgeable and efficient service on your dryer.

Sears Home Services on July 20, 2025

Sherry M

July 13, 2025

Prompt and professional

Source: Google

Customer service response - Thank you for your positive review, Sherry! We're glad to hear you were satisfied with our prompt and professional service.

Sears Home Services on July 13, 2025

SANDRA M

July 11, 2025

Excellent service.

Source: Google

Customer service response - Thank you for your positive review, Sandra! We're glad to hear you were satisfied with our service.

Sears Home Services on July 10, 2025

craig E

July 11, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 10, 2025

Average Rating: 4.2/5 (203 reviews)