11500 Midlothian Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terri R
He kept in touch with me on his arrival time, and when he arrived, he checked out my washer, took pictures of what was going on with it did everything he could to try to find the model number which neither one of us could find and determine that the age and the problem was not worth trying to continue to repair in my opinion so I will be getting a new washer machine. I appreciate his honesty and thoroughness on show me what was going on.
Moe A
Besides the fact that he is efficient, skilled and professional, he took the time to explain to me a few things to help me maintain the system Thank you
Customer service response - Thank you for your positive review, Moe! We're glad to hear you were satisfied with our efficient and professional service, and that the technician provided helpful maintenance tips.
Sears Home Services on July 28, 2025
Wallace A
Daniel kept me informed of the steps he was taking to diagnose and repair the washer. He let me know what each component did and the tests he was running to ensure everything was working as expected. Great customer service!
Customer service response - Thank you for your positive review, Wallace! We're glad to hear you were satisfied with Daniel's informative and thorough service on your washer.
Sears Home Services on July 24, 2025
Donald S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 23, 2025
Gary E
Excellent job
Customer service response - Thank you for your positive review, Gary! We're glad to hear you were satisfied with our service.
Sears Home Services on July 21, 2025
carol B
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 21, 2025
Acacia
Jeremy did a wonderful job on my dryer, he was very knowledgeable about what was going on with my dryer and he took care of it in a reasonable amount of time. He made it clear about what needed to be done and the cost ahead of time. Thank you for the great service Jeremy. Lorian C.
Customer service response - Thank you for your positive review, Lorian! We're glad to hear you were satisfied with Jeremy's knowledgeable and efficient service on your dryer.
Sears Home Services on July 20, 2025
Sherry M
Prompt and professional
Customer service response - Thank you for your positive review, Sherry! We're glad to hear you were satisfied with our prompt and professional service.
Sears Home Services on July 13, 2025
SANDRA M
Excellent service.
Customer service response - Thank you for your positive review, Sandra! We're glad to hear you were satisfied with our service.
Sears Home Services on July 10, 2025
craig E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 10, 2025