11500 Midlothian Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
George G
Excellent customer service.
Customer service response - Thank you for highlighting our commitment to excellent customer service. We truly appreciate your feedback!
Sears Home Services on March 20, 2024
Johnnell B
Technician was knowledgeable and efficient
Customer service response - I'm glad to hear that our technician was helpful and efficient. Thank you for taking the time to leave a review.
Sears Home Services on March 18, 2024
Nick V
Great experience. Knew his stuff and clearly explained everything.
Customer service response - We are thrilled to know you had a great experience and found our service clear and efficient. Thank you for taking the time to leave this review!
Sears Home Services on March 13, 2024
Rita C
Customer service response - Thank you so much for the fantastic 5-star rating, Rita! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 13, 2024
Anthony B
Technician, Was Very Informative in regards to the issues at hand. Professional, Clean and Courteous! Fixed the issues that I've experience months ago... AWESOME WORK !! 💯
Customer service response - We are thrilled to hear about your positive experience with our technician! Thank you for taking the time to leave us such a fantastic review!
Sears Home Services on March 10, 2024
Laurel F
My appliance repair went great. My only complaint would be I was not given a choice on the date and the timeframe spanned the entire day! Albert the technician was great!
Customer service response - We apologize for any inconvenience with the scheduling, and we appreciate your feedback. We're glad to hear that Albert provided great service during the appliance repair. Thank you for choosing us.
Sears Home Services on March 06, 2024
patricia F
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 18, 2024
Susan S
The technician was very professional. He fixed the refrigerator in short order!
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's professionalism and efficiency in fixing your refrigerator. We strive to provide excellent service to all our customers.
Sears Home Services on February 06, 2024
Abu Q
It seems the technician is working for the insurance company not for the customers. He is knowledgeable and has a wealth of experience.
Customer service response - Thank you for leaving a review and acknowledging the technician's knowledge and experience. We apologize if it seemed like the technician was working more for the insurance company than for the customer. We appreciate your feedback and will work to provide a better customer experience in the future.
Sears Home Services on January 28, 2024
James W
Gentlemen was very knowledgeable and went directly into trouble shooting after the first problem didn't resolve. Great guy. Sears charges way to much for the service.
Customer service response - Thank you for taking the time to leave a review and for acknowledging the knowledge and troubleshooting skills of our technician. We apologize if you feel that our service charges are expensive. We appreciate your feedback and will take it into consideration.
Sears Home Services on February 09, 2024
