11500 Midlothian Turnpike Reviews

Read reviews from customers who used our services at 11500 Midlothian Turnpike


Total reviews

301


Average Rating

4.2/5

March 06, 2024
Overall rating

My appliance repair went great. My only complaint would be I was not given a choice on the date and the timeframe spanned the entire day! Albert the technician was great!

Laurel F,

Customer service response - We apologize for any inconvenience with the scheduling, and we appreciate your feedback. We're glad to hear that Albert provided great service during the appliance repair. Thank you for choosing us.

Sears Home Services on 1709778570902

February 17, 2024
Overall rating

patricia F,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1708272643853

February 06, 2024
Overall rating

The technician was very professional. He fixed the refrigerator in short order!

Susan S,

Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's professionalism and efficiency in fixing your refrigerator. We strive to provide excellent service to all our customers.

Sears Home Services on 1707200394014

January 28, 2024
Overall rating

It seems the technician is working for the insurance company not for the customers. He is knowledgeable and has a wealth of experience.

Abu Q,

Customer service response - Thank you for leaving a review and acknowledging the technician's knowledge and experience. We apologize if it seemed like the technician was working more for the insurance company than for the customer. We appreciate your feedback and will work to provide a better customer experience in the future.

Sears Home Services on 1706495264352

February 09, 2024
Overall rating

Gentlemen was very knowledgeable and went directly into trouble shooting after the first problem didn't resolve. Great guy. Sears charges way to much for the service.

James W,

Customer service response - Thank you for taking the time to leave a review and for acknowledging the knowledge and troubleshooting skills of our technician. We apologize if you feel that our service charges are expensive. We appreciate your feedback and will take it into consideration.

Sears Home Services on 1707469671984

January 23, 2024
Overall rating

k J,

Customer service response - Thank you so much for the fantastic 5-star rating, k! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1706011422930

January 18, 2024
Overall rating

Tech was prompt friendly and knowledgeable

Barbara S,

Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our prompt, friendly, and knowledgeable technician.

Sears Home Services on 1705678632815

February 08, 2024
Overall rating

Very professional, courteous

Tanya A,

Customer service response - Thank you for your kind review! We strive to provide professional and courteous service to all of our customers. Thank you for choosing us for your appliance repair needs.

Sears Home Services on 1707442427583

February 08, 2024
Overall rating

The te hmician was very polite, he worked efficiently and so far it appears to be a successful job.

Linda V,

Customer service response - Thank you for taking the time to leave a review. We truly appreciate your positive feedback and are glad to hear that our technician was polite and efficient in completing the job successfully. We value your business and hope to serve you again in the future.

Sears Home Services on 1707372954940

February 08, 2024
Overall rating

Great service tech!

Wayne F,

Customer service response - Thank you for taking the time to leave a review! We greatly appreciate your positive feedback about our service technician and we're glad to hear that you had a great experience with us!

Sears Home Services on 1707374506831

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