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802-552-4364
100 Newmarket Fair Mall Reviews
Read reviews from customers who used our services at 100 Newmarket Fair Mall
Total reviews
806
Average Rating
4.8/5
Dryer
It took 3 technician to resolved one simple issue. Miss diagnosed the problem and after a month Brian , resolved the problem. The same day .
Melissa A,
Suffolk, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1707768480890
Totally dissatisfy
The technician named Jose broke the display board while trying to fix the dashboard. He left without showing me and I wouldn't want him to be the one to return to fix it. The display works but the whole dashboard is completely loose from the machine.
Vilma B,
Hampton, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1706913035499
Didn't fix
Dishwasher still letting water into Dishwasher when the dishwasher is off and pump runs to drain with dishwasher is off. 2nd attempt to fix over a month.
Michael H,
Hampton, VACustomer service response - Dear Michael thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1703889036190
Great Job with Refigerator Repair
Joey was always on time and did a great job. He really knows his stuff!
Ron W,
Irvington, VACustomer service response - Dear Ron thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1702593472201
Range oven finally repaired
It took 4 weeks for your company to compete the service request with numerous cancelations from your company with no notice. A couple of no call, no show ups. Unable to speak to anyone personally when cancelations occurred or rescheduled. The tech was fine when he showed up. Not great customer service.
Wilbert W,
Carrollton, VACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1699047083161
Not Very Friendly
This Guy did not want to work. It was a raining and humid day & because of this he said he would not get an accurate assessment of the issue in question. He was rude and did not resolve my issues. My air is still not working properly.
Michelle H,
Hampton, VACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1694122307920