100 Newmarket Fair Mall Reviews

Read reviews from customers who used our services at 100 Newmarket Fair Mall


Total reviews

806


Average Rating

4.8/5

Great Tech
August 06, 2024
Overall rating

Very professional and knowledgeable

Jonathan C,

Suffolk, VA
Fix refrigerator
July 23, 2024
Overall rating

He did a great job fixing the water leak problem but now the problem is it motor is going constantly. Don't know if that is normal. Contacted Sears technician but they couldn't help me. They will contact Ted and have him return.

Janet D,

Hampton, VA
Washer maintenance
January 09, 2024
Overall rating

Alex was really nice and professional, however his specialty is refrigerators not washers. My expectation is that if you send someone to do maintenance on a piece of equipment they should be an expert on that equipment. Again he was very professional and did his job.

V S,

Smithfield, VA
Problem solved/created
November 21, 2023
Overall rating

Joshua was great and fixed my fan problem quickly. However I thought I could put the door on when Joshua asked. However the latch retracted and I can't release it. I'm stuck.

Ronald R,

Williamsburg, VA
Quick and Efficient Service
October 30, 2023
Overall rating

The service was excellent once I got scheduled. I have another appointment pending for the installation of an ignitor. I can give a more accurate service assessment when the work is completed. I also need help with the mobile App. Navigation is not intuitive, and some pages are not suitable for viewing on your phone. phone

Khadijah S,

Hampton, VA
Cancelled Appointment
September 18, 2023
Overall rating

Anthony called me prior to arriving at my home, asking about my problems with my refrigerator. Right before he called, I discovered that my ice maker had begun making ice again and we cancelled his appointment. If we have issues with the refrigerator again, I'll be rescheduling.

Nancy B,

Williamsburg, VA
Thank you!
September 02, 2023
Overall rating

Appreciated the good, effective service that Ted provided. Quick diagnosis of the problem!

Cynthia A,

Newport News, VA
Relieving himself To owners residency.
September 01, 2023
Overall rating

He conducted himself in a professional matte. He took pride of his job. The only concerned that he should of use other sources to use the bathroom before arriving g. So I was generous yo let him use my bathroom.

Hector Z,

Suffolk, VA
tech was great Sears is Awful
August 28, 2023
Overall rating

Sears home services is the worst. No way to speak to a person. You have to select an option that doesn't even meet your needs. Ridiculous

Charmette T,

Gloucester Pt, VA
Great work
August 17, 2023
Overall rating

Great work clean and efficient but I don't understand why they don't remove the old parts that are too big to fit in my trash bin.

Samuel M,

Yorktown, VA