100 Newmarket Fair Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
The technician was knowledgeable, courteous, and willing to explain all the steps he was taking.
Michael R, Williamsburg, VA
Service Tech Jacob
Jacob was prompt, polite and very knowledgeable of our product . He is an asset to the Repair company. Thank you.
Janice C, Hartfield, VA
Dryer Repair
He was on time and professional! I am glad my Warranty company uses Sears!!
Denise B, Hampton, VA
Very good
He done an excellent job. Very professional.
Mangenious J, Newport News, VA
Excellent technician
Very knowledgeable, provided an excellent explanation about how the appliance works and what went wrong. I felt like a valuable customer. Very kind and helpful.
Joanna M, Smithfield, VA
Very Professional
Very Professional
Cher O, Hampton, VA
Excellent service
Very professional and knowledgeable Service Technician. Thorough and answered all my questions. Will use Sears Home Service's in any future appliance issues due to the quality provided.
Willis M, Gloucester, VA
Samsung Refrigerator
Great experience. Professional work. Cleaned area as he worked.
Bonny W, Yorktown, VA
Great Service
Very knowledgeable and provided great service, communicated all the way through the process.
Violet H, Smithfield, VA
Excellent service by a friendly, professional repairman
We have a Frigidaire refrigerator that was having some trouble keeping the lower compartment cool enough. Our extended service contract with New Leaf was nearing its expiration date, so I made arrangements for the fridge to be repaired. Ted from Sears Home Services came out and did the repairs, but he also noticed that the door seals on the fridge needed to be replaced. I forgot to mention those old door seals when I first requested the repairs, so Ted made sure he ordered them before he left my house, and he set a return date to install the seals under warranty. Today, Ted came back over right on time and installed the door seals and did a few other things to make sure our refrigerator will cool effectively. From beginning to end, this was a very positive experience. Ted was very professional, friendly, knowledgeable, and punctual. He explained the repairs he had performed so that the average person could understand. Based on my experience, I can recommend Sears Home Services, and I would like to thank Ted for being an excellent service technician.
Troy H, Tabb, VA
