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100 Newmarket Fair Mall Reviews
Read reviews from customers who used our services at 100 Newmarket Fair Mall
Total reviews
806
Average Rating
4.8/5
Outstanding
James was very professional, respectful and performed his assignment in a timely fashion,
Patricia H,
Newport News, VAService by Ted
He was prompt…knowledgeable…courteous
Howard G,
Newport News, VAKemonti is the best
Very knowledgeable and fast working during both visits. Also kept a clean workspace. Very impressed.
Lindsay A,
Windsor, VAFrig fix
In and out in 30 minutes. Great job! Very fast.
Edward L,
Hampton, VAHome owner
A fine young man. Came right found and fixed very fast.
Lori P,
Hampton, VAWasher repair
Very nice and polite young man, I can't rate the job until I use the washer
Allen M,
Newport News, VAScotty
He was really great! Very informative. He was also very nice.
Mary T,
Franklin, VADerrick Defines Excellent Appliance Repair
I am always leary about umbrella home appliance services. Sears used to be the Gold Standard in appliances and tools. Now, not so much. So I was leary about trusting their Sears Protect Home Warranty. This episode was positive. My washer stopped working and I called them. The CSR was friendly and knowledgeable and friendly. I was disappointed that it was going to be a week before someone could come out, but worked around it. Derrick was ontime and pleasant. He was very attentive as he was trouble shooting the issue with the washing machine. Within about 20 minutes he determined the timer was bad. Ordered the replacement part and setup a repair appointment about 10 days out. Again a little disappointing. I received the part after about 5 days. Derrick was again timely and pleasant. I was working from home and had a sick child with me. I asked if he minded going alone to complete the repair. He stated it was fine for and about 20 minutes later returned with the job complete. I am a bit nostalgic, but I clearly remember The Sears in every town and their being trusted for the best appliances and tools. It is sad to see their decline, we don't even have a Sears store anywhere near us. I was very pleased with this experience and hope to have found a reliable source for appliance repair.
Blaine B,
Newport News, VAGood job
As this was a follow-up, it did not take long. The Technician found no leakage and all temps were normal. Thanks
Henry C,
Newport News, VATech
Bad news , but Great service and explanation of problem Appreciate the help, hopefully now they can replace it with out trouble based on technician saw
Malinda E,
Suffolk, VA