8200 Sudley Rd Reviews
Read reviews from customers who used our services at 8200 Sudley Rd
Total reviews
220
Average Rating
4/5
Soloman was an excellent tech. Very knowledgeable, thorough in diagnosing problem and resolving the issue. We needed another part. It ordered it immediately and came back the next day to install it. Very patient; explained in detail what he was doing. He is a definite asset to your company and a role model for other techs. Great great person and expert HVAC Technician.
milagros J,
He was professional in his work!
Malva P,
Jack M,
Outstanding!
Scott,
My experience was anything but good as I waited five weeks to have my refrigerator fixed!!! Mohammed fixed the problem in five minutes today!!! I detest calling and not talking to a human being! Plus, I am owed $100 for the second technician to come out for the same problem! I sincerely hope to receive a refund.
karen M,
Mohammad C,
Ahmed Omaid provided was very helpful, letting us know what was wrong with our dryer and upfront about the costs. He was very professional.
Camille K,
Customer service response - Thank you for your feedback, Camille! We're glad to hear Ahmed was helpful, professional, and transparent about the costs.
Sears Home Services on 1784178750414
Abdul was phenomenal expert in his field of dryer repairs. The other two techs looked at the dryer for an hour and ordered parts. He saw the issue and resolved it in 5 mins! Send Abdul next time please he was great and so was his demeanor!
Tamara R,
Customer service response - Thank you for your feedback! We apologize if our other technicians were not able to resolve your issue efficiently, but we're glad to hear that Abdul was able to quickly identify and fix the problem with your dryer. We appreciate your kind words and will make sure to send Abdul for any future repairs.
Sears Home Services on 1705392607821
Excellent customer service provided by Solomon for my furnace. Professional, efficient, knowledgeable, and informative!
Karla B,
Customer service response - Thank you so much for taking the time to leave us a review! We are thrilled to hear that Solomon provided you with excellent customer service for your furnace and that you found him to be professional, efficient, knowledgeable, and informative. We really appreciate your feedback!
Sears Home Services on 1707205274339
The technician that fixed my refrigerator gets 4-5 stars, BUT MY EXPERIENCE -1 STAR! I missed 2 days of work because technicians didn’t show up for the FIRST 2 APPOINTMENTS. No notification, no text, no phone call.
Dana H,
Customer service response - We apologize for the inconvenience you experienced, Dana. We're glad the technician eventually provided good service, and we appreciate your feedback on the missed appointments.
Sears Home Services on 1763013889238