10101 Brook Rd Reviews

Read reviews from customers who used our services at 10101 Brook Rd


Total reviews

188


Average Rating

4.4/5

May 31, 2024
Overall rating

Excellent service despite unable to repair refrigerator due to manufacturer issue.

Lavetta G,

Customer service response - Thank you for acknowledging our service quality even though we couldn't fix your refrigerator. We appreciate your understanding regarding the manufacturer issue.

Sears Home Services on 1717135286566

May 21, 2024
Overall rating

Warren F,

Customer service response - Thank you so much for the fantastic 5-star rating, Warren! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1716341645845

March 19, 2024
Overall rating

Rod D,

Customer service response - A big thank you, Rod, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710903911476

March 18, 2024
Overall rating

T K,

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1710744153320

March 14, 2024
Overall rating

Great tech! On time, good service.

Mary M,

Customer service response - Thank you for your positive feedback about our timely and quality service. We're thrilled you had a great experience with our technician.

Sears Home Services on 1710477285610

March 13, 2024
Overall rating

Very nice technician. Quickly addressed the problem

Lisa D,

Customer service response - Thank you for your positive feedback. We're glad our technician could address your appliance problem quickly.

Sears Home Services on 1710388790200

February 07, 2024
Overall rating

Arrived on time and quickly completed the repair.

Susan W,

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician arrived on time and completed the repair quickly. Thank you for choosing Sears Appliance Repair.

Sears Home Services on 1707356766753

February 07, 2024
Overall rating

The technician was very knowledgeable and fixed it quickly. One complaint: the part needed took a week to arrive and when it did, it was broken

Alla B,

Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience caused by the delayed arrival and damaged part. We appreciate your feedback and will use it to improve our services in the future.

Sears Home Services on 1707404765468

February 07, 2024
Overall rating

Cheikh is really good at what he does. He has a quick analytical mind and worked efficiently after assessing my fridge's problems. Very customer focused and explained the problems and solutions clearly.

Eda P,

Customer service response - Thank you for taking the time to leave a review of our sears appliance repair. We are delighted to hear that Cheikh provided efficient and customer-focused service, addressing the issues with your fridge while explaining the problems and solutions clearly. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on 1707363978996

October 28, 2023
Overall rating

Kd K,

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