10101 Brook Rd Reviews

Read reviews from customers who used our services at 10101 Brook Rd


Total reviews

195


Average Rating

4.4/5

September 24, 2026
Overall rating

Though he found no problems, he appeared to be thorough in checking, and was pleasant while here.

Campbell S,

Customer service response - Thank you for your feedback, Campbell! We're glad to hear the technician was thorough and pleasant during the visit.

Sears Home Services on 1790352689612

September 22, 2026
Overall rating

Thank you for sending Daniel he was prepared knowledgeable and efficient.

Harold H,

Customer service response - Thank you for your feedback, Harold! We're glad to hear Daniel was prepared, knowledgeable, and efficient.

Sears Home Services on 1790171115453

August 27, 2026
Overall rating

Daniel was polite; informative, and detailed the situation with my washer. He was able to order the items needed for repair on his first visit; had them shipped to me, and available for repair on his return. Glad to have my washing machine back to full use!

Vanessa S,

Customer service response - Thank you for your feedback, Vanessa! We're glad to hear Daniel was polite, informative, and efficient in getting your washing machine back to full use.

Sears Home Services on 1787869425839

September 15, 2026
Overall rating

Great on time and very courteous! He's just so helpful and understanding!!!

Sandy D,

Customer service response - Thank you for your feedback, Sandy! We're glad to hear you received great, on-time, and courteous service.

Sears Home Services on 1786718216620

August 03, 2026
Overall rating

Finished quickly

claire A,

Customer service response - Thank you for your feedback, Claire! We're glad to hear the service was completed quickly.

Sears Home Services on 1785791431999

July 28, 2026
Overall rating

Jeremy was helpful and professional in diagnosing our dishwasher problem.

Jeff H,

Customer service response - Thank you for your feedback, Jeff! We're glad to hear Jeremy was helpful and professional in diagnosing your dishwasher problem.

Sears Home Services on 1785258196497

July 16, 2026
Overall rating

Earl D,

Customer service response - Thank you for the amazing 5-star review, Earl! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784302251814

July 15, 2026
Overall rating

He was prompt and very helpful and let me know what needed to be done.

James R,

Customer service response - Thank you for your feedback, James! We're glad to hear the technician was prompt and helpful in explaining what needed to be done.

Sears Home Services on 1784212723292

July 14, 2026
Overall rating

Daniel was professional and very knowledgeable. I would recommend him to everyone.

Stacy D,

Customer service response - Thank you for your feedback, Stacy! We're glad to hear Daniel was professional and knowledgeable, and we appreciate your recommendation.

Sears Home Services on 1784068945951

July 07, 2026
Overall rating

petal P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783483315629

July 01, 2026
Overall rating

Awesome quick repair and provided options. Will use again

Richard L,

Customer service response - Thank you for your feedback, Richard! We're glad to hear you appreciated the quick repair and options provided, and we look forward to working with you again.

Sears Home Services on 1782939645926

June 23, 2026
Overall rating

Wali was prompt, courteous and professional. I would very much like to have him return to complete my repair once i receive the parts.

Suzanne G,

Customer service response - Thank you for your feedback, Suzanne! We're glad to hear Wali was prompt, courteous, and professional, and we'll be happy to have him return to complete your repair.

Sears Home Services on 1782319357251

June 18, 2026
Overall rating

Took weeks to schedule and get part because unable to speak to a real person. Tech was very good and did fix the problem

Brian S,

Customer service response - Thank you for your feedback, Brian! We're glad to hear the technician was very good and fixed the problem, though we're sorry for the scheduling delay.

Sears Home Services on 1781877338044

June 17, 2026
Overall rating

Great tech and timely service!

Mark S,

Customer service response - Thank you for your feedback, Mark! We're glad to hear you received great and timely service from our technician.

Sears Home Services on 1781724799676

June 08, 2026
Overall rating

Very nice and professional!

Sam V,

Customer service response - Thank you for your feedback, Sam! We're glad to hear you found our service nice and professional.

Sears Home Services on 1780956293844

May 29, 2026
Overall rating

Wally had a lot of knowledge of our refrigerator and was able to explain exactly what the issue is. Very polite and punctual.

susan W,

Customer service response - Thank you for your feedback, Susan! We're glad to hear Wally was knowledgeable, polite, and punctual in addressing your refrigerator issue.

Sears Home Services on 1780014056590

May 25, 2026
Overall rating

Steve W,

Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779811814519

May 19, 2026
Overall rating

Diborah S,

Customer service response - Thank you for the amazing 5-star review, Diborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779286190548

May 13, 2026
Overall rating

Sergio A,

Customer service response - Thank you for the amazing 5-star review, Sergio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778674838210

May 12, 2026
Overall rating

Liz L,

Customer service response - Thank you for the amazing 5-star review, Liz! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778607962264

April 23, 2026
Overall rating

Very personable and efficient.

Anna A,

Customer service response - Thank you for your feedback, Anna! We're glad to hear you found our service personable and efficient.

Sears Home Services on 1776904758886

March 31, 2026
Overall rating

Was friendly and excellent service

robert S,

Customer service response - Thank you for your feedback, Robert! We're glad to hear you received friendly and excellent service.

Sears Home Services on 1775019018685

March 30, 2026
Overall rating

Danny was the best technician I have ever had for my Maytag dryer. Very knowledgeable, professional and efficient. I couldn't have had a better experience.

Cynthia W,

Customer service response - Thank you for your 5-star review, Cynthia! We're glad to hear that Danny provided a knowledgeable, professional, and efficient service for your Maytag dryer.

Sears Home Services on 1774831558349

March 30, 2026
Overall rating

The technician was courteous and through in repairing my A/C.

Patricia B,

Customer service response - Thank you for your 5-star review, Patricia Ann! We're glad to hear that our technician was courteous and thorough in repairing your A/C.

Sears Home Services on 1774831602328

March 30, 2026
Overall rating

We had a great experience, our tech was so nice and work very fast and was very thorough.

samantha B,

Customer service response - Thank you for your 5-star review, Samantha! We're glad to hear that your technician was nice, fast, and thorough.

Sears Home Services on 1774831602379

Showing 1 - 25 reviews

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