Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo804-767-2667
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
appointment lookup logoAppointment Lookup
  1. Home
  2. Locations
  3. Virginia
  4. Glen Allen
  5. Sears Appliance Repair
  6. 10101 Brook Rd
  7. Reviews

10101 Brook Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (147 reviews)
Diagnosed problem
February 27, 2024
Overall rating

Jaekwon was polite and knowledgeable. Very easy to work with, he gave me the information I needed to order the necessary parts for the repair. I will request him as the tech to come back and do the actual repair on our refrigerator.

Rickey D, Glen Allen, VA

Rating for service
February 15, 2024
Overall rating

Daniel K and Carl were my technicians. They were great. Daniel was head technician and he was into getting my washer fixed! He worked really hard and it appears washer is fixed. Daniel worked so hard and knows his stuff!

Susan W, Richmond, VA

On time and ready.
February 12, 2024
Overall rating

Marvin was on time for the appointment and ready to diagnose the issue.

Joseph D, Doswell, VA

Rate my Sears tech
February 09, 2024
Overall rating

I rate your tech at a 5. Very knowledgeable, very professional and very helpful.

Lawrence S, Quinton, VA

Knows his stuff
February 08, 2024
Overall rating

No nonsense expertise. Doesn't recommend work that isn't necessary (a rarity!).

Robert M, Richmond, VA

Excellent service
February 05, 2024
Overall rating

Josh was very, friendly. He answered all my questions and was informative and helpful.

Tara D, Quinton, VA

Sears Home Services Oven Assessment/Repair
February 02, 2024
Overall rating

Jacob assess the oven after asking us about what we thought might have happened and reviewing the model and serial number. He quickly ascertained that the power surges we have experienced changed the oven temperature settings from degrees Celcius to Farenheit, He made the correction and tested the oven. It was back in order. He advised that we get a surge protection for all large appliances, which we have. Nice job, performed professionally and quickly.

Kent C, Farnham, VA

No written estimates
February 02, 2024
Overall rating

Tech did great job however he didn't leave written estimates

Donald S, Sandston, VA

January 27, 2024
Overall rating

Walli was my technical. He was GREAT! ! Very helpful and gave good advise! If I need other applicane issues I would love to have him come back.

Susan W, Richmond, VA

Refrigerator repair
January 25, 2024
Overall rating

Gentlemen were nice and respectable and didn't take long with repair

Penny C, Henrico, VA

Average Rating: 4.6/5 (147 reviews)

Showing 1 - 10 reviews

See all details for 10101 Brook Rd