10101 Brook Rd Reviews

Read reviews from customers who used our services at 10101 Brook Rd


Total reviews

179


Average Rating

4.4/5

June 23, 2026
Overall rating

Wali was prompt, courteous and professional. I would very much like to have him return to complete my repair once i receive the parts.

Suzanne G,

Customer service response - Thank you for your feedback, Suzanne! We're glad to hear Wali was prompt, courteous, and professional, and we'll be happy to have him return to complete your repair.

Sears Home Services on 1782319357251

June 18, 2026
Overall rating

Took weeks to schedule and get part because unable to speak to a real person. Tech was very good and did fix the problem

Brian S,

Customer service response - Thank you for your feedback, Brian! We're glad to hear the technician was very good and fixed the problem, though we're sorry for the scheduling delay.

Sears Home Services on 1781877338044

June 17, 2026
Overall rating

Great tech and timely service!

Mark S,

Customer service response - Thank you for your feedback, Mark! We're glad to hear you received great and timely service from our technician.

Sears Home Services on 1781724799676

June 08, 2026
Overall rating

Very nice and professional!

Sam V,

Customer service response - Thank you for your feedback, Sam! We're glad to hear you found our service nice and professional.

Sears Home Services on 1780956293844

May 29, 2026
Overall rating

Wally had a lot of knowledge of our refrigerator and was able to explain exactly what the issue is. Very polite and punctual.

susan W,

Customer service response - Thank you for your feedback, Susan! We're glad to hear Wally was knowledgeable, polite, and punctual in addressing your refrigerator issue.

Sears Home Services on 1780014056590

May 25, 2026
Overall rating

Steve W,

Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779811814519

May 19, 2026
Overall rating

Diborah S,

Customer service response - Thank you for the amazing 5-star review, Diborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779286190548

May 13, 2026
Overall rating

Sergio A,

Customer service response - Thank you for the amazing 5-star review, Sergio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778674838210

May 12, 2026
Overall rating

Liz L,

Customer service response - Thank you for the amazing 5-star review, Liz! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778607962264

April 23, 2026
Overall rating

Very personable and efficient.

Anna A,

Customer service response - Thank you for your feedback, Anna! We're glad to hear you found our service personable and efficient.

Sears Home Services on 1776904758886

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