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10101 Brook Rd Reviews
Read reviews from customers who used our services at 10101 Brook Rd
Total reviews
188
Average Rating
4.4/5
Debbie L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772419955816
Knowledgeable about all washers. Replaced the board and it worked properly afterwards.
Christine F,
Customer service response - Thank you for your 5-star review, Christine! We're glad to hear that our technician was knowledgeable and successfully replaced the board on your washer.
Sears Home Services on 1772155938583
Josh C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1769134372664
The quality of service from Daniel K was exceptional. Provided good information on the issue and how the issue was resolved. Would recommend Sears home service and Technician to others. Thank you
Travis A,
Customer service response - Thank you for your 5-star review, Travis! We're glad to hear that Daniel K provided exceptional service and valuable information.
Sears Home Services on 1768880759155
He was very knowledgeable, friendly, and helpful. Nice to work with him.
Gloria R,
Customer service response - Thank you for your 5-star review, Gloria! We're glad to hear that our technician was knowledgeable, friendly, and helpful.
Sears Home Services on 1768265188161
Daryl was professional, knowledgable and courteous. Thanks for your expertise
PRISCILLA C,
Customer service response - Thank you for your 5-star review, Priscilla! We're glad to hear that Daryl was professional, knowledgeable, and courteous.
Sears Home Services on 1768181418009
Daniel was great. He was professional and communicated well and fixed my dishwasher quickly.
Amy J,
Customer service response - Thank you for your 5-star review, Amy! We're glad to hear that Daniel was professional, communicated well, and quickly fixed your dishwasher.
Sears Home Services on 1767144003130
Christian G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766975471065
Linda M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766716261631
The technician was very knowledgeable and helpful today. He explained some dos and don'ts for preventive maintenance. The technician that came to my house 2 weeks ago, Mr Cary, did not provide any explanation at all. He was literally in my house for less than 10 minutes. He did not perform any diagnostic testing or offer any type of appliance service warranty. Charged me $527 and left. 1 star rating for him. He also did not email my receipt 2 weeks ago and I had to pay for everything in full up front.
lisa K,
Customer service response - Thank you for your feedback, Lisa. We're glad to hear that today's technician was knowledgeable and helpful, but we're sorry to hear about your previous experience with Mr. Cary. Please contact us directly so we can address this issue.
Sears Home Services on 1765768154004
