10101 Brook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Victoria L
Great experience! We had Sears out to our home for an AC repair. The gentleman was very professional, fast, and knowledgeable. I love being able to check on the service job on Sears' website and during the day of the repair, we were able to follow him on a map so that we were able to plan our day.
Customer service response - Thank you for sharing your fantastic experience, Victoria! We're delighted to hear that our professional and efficient service met your expectations, and we're glad you found the tracking feature helpful.
Sears Home Services on August 26, 2024
Robin H
Kept us posted as to arrival. Was very courteous and informative. Fixed the problem same day. Would use again.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 18, 2024
Karen C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 11, 2024
Nancy M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 07, 2024
Lisa H
This technician is excellent!! Would give more stars if I could . Great communication, very knowledgeable, always on time!!
Customer service response - Thank you so much for your wonderful review! We're thrilled to hear you were satisfied with our service and appreciate your high praise.
Sears Home Services on August 04, 2024
Layton B
Customer service response - A big thank you, Layton, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 22, 2024
Marc B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 09, 2024
Margaret H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 07, 2024
Lori T
Kept me posted when he would arrive which I appreciated. He was efficient & got my dryer working in no time. Super happy.
Customer service response - Thank you for sharing your positive experience! We're thrilled to hear that our timely and efficient service met your expectations.
Sears Home Services on June 27, 2024
Barbara C
Prompt, efficient service
Customer service response - Thank you for acknowledging our prompt and efficient service. We're glad we could meet your expectations!
Sears Home Services on June 27, 2024