10101 Brook Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ann V
very professional and knowledgeable
Customer service response - Thank you for acknowledging our professionalism and expertise. We're happy to have met your expectations!
Sears Home Services on June 13, 2024
Bob D
Wonderful service. The technician was knowledgeable and efficient. I will definitely call them for my service needs.
Customer service response - Thank you for the positive review! We are thrilled to hear about your experience and look forward to serving you again in the future.
Sears Home Services on June 13, 2024
Hazel P
Very knowledgeable, friendly and courteous.
Customer service response - Thank you for your kind words about our knowledgeable and friendly team. We're glad you had a positive experience with us!
Sears Home Services on June 11, 2024
Kimberly C
Excellent service.
Customer service response - Thank you for your positive feedback on our service; we're thrilled to hear you had an excellent experience with us.
Sears Home Services on June 11, 2024
Dennis B
Mahmoud was a super technician. I wish he would have been the first technician. He diagnose the problem correctly the first time. The other technician Darryl just wasted my time
Customer service response - Thank you for recognizing Mahmoud's excellent service and expertise. We apologize for any inconvenience caused by your initial experience and will work to ensure more consistent quality in the future.
Sears Home Services on June 11, 2024
John B
Knowledgeable and very pleasant. Makes you want to ask for him exclusively for any future repair calls.
Customer service response - Thank you for the kind words! We're thrilled to hear our technician made such a great impression, and we look forward to assisting you with any future repair needs.
Sears Home Services on June 11, 2024
Lavetta G
Excellent service despite unable to repair refrigerator due to manufacturer issue.
Customer service response - Thank you for acknowledging our service quality even though we couldn't fix your refrigerator. We appreciate your understanding regarding the manufacturer issue.
Sears Home Services on May 31, 2024
Warren F
Customer service response - Thank you so much for the fantastic 5-star rating, Warren! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 21, 2024
Rod D
Customer service response - A big thank you, Rod, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 19, 2024
T K
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 18, 2024
