10101 Brook Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (112 reviews)

Mary M

March 14, 2024

Great tech! On time, good service.

Source: Google

Customer service response - Thank you for your positive feedback about our timely and quality service. We're thrilled you had a great experience with our technician.

Sears Home Services on March 14, 2024

Lisa D

March 13, 2024

Very nice technician. Quickly addressed the problem

Source: Google

Customer service response - Thank you for your positive feedback. We're glad our technician could address your appliance problem quickly.

Sears Home Services on March 13, 2024

Susan W

February 07, 2024

Arrived on time and quickly completed the repair.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician arrived on time and completed the repair quickly. Thank you for choosing Sears Appliance Repair.

Sears Home Services on February 07, 2024

Alla B

February 07, 2024

The technician was very knowledgeable and fixed it quickly. One complaint: the part needed took a week to arrive and when it did, it was broken

Source: Google

Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience caused by the delayed arrival and damaged part. We appreciate your feedback and will use it to improve our services in the future.

Sears Home Services on February 08, 2024

Eda P

February 07, 2024

Cheikh is really good at what he does. He has a quick analytical mind and worked efficiently after assessing my fridge's problems. Very customer focused and explained the problems and solutions clearly.

Source: Google

Customer service response - Thank you for taking the time to leave a review of our sears appliance repair. We are delighted to hear that Cheikh provided efficient and customer-focused service, addressing the issues with your fridge while explaining the problems and solutions clearly. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on February 07, 2024

Kd K

October 28, 2023
Source: Google

Maddie N

February 05, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on February 05, 2024

Chandra V

October 21, 2023

I got Danny from Sears come in to repair my Samsung clothes washer. He was professional, came on time and did the job as perfectly as one can do it.

Source: Google

Michelle

December 21, 2023

Dan was awesome

Source: Google

Cara R

October 27, 2023

The associate was super friendly, informative, and efficient. He explained our options for repair, and the benefits of adding a home warranty.

Source: Google
Average Rating: 4.4/5 (112 reviews)

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