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100 Spotsylvania Mall Reviews
Read reviews from customers who used our services at 100 Spotsylvania Mall
Total reviews
259
Average Rating
4.1/5
The serviceman was pleasant, fast and professional. My only complaint, which has. Nothing to do with the service, is that the time slot covers the entire day. It seems that the window could at least be reduced to a morning or afternoon period.
Shirley B,
Customer service response - Thank you, Shirley, for your feedback! We're glad to hear the serviceman was pleasant and professional, and we appreciate your suggestion regarding the time slots.
Sears Home Services on 1764128145132
Joanne W,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1763691457651
Roger J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762738976149
amy C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761787682946
The service technician was very friendly and diagnosed the problem but did not have parts to fix the issue at the time of the appointment. Not his fault. I gave our home warranty all the information that they needed so that we could get it fixed after waiting a month for service. So now we have to wait approximately 2 more weeks to get our fridge fixed. Got the fridge fixed in less than 2 weeks!! Can’t wait to finally fill my fridge with food! Technician was efficient! Thanks Sears!
Jocelyn M,
Customer service response - Thank you, Jocelyn, for your feedback. We're glad to hear the technician was friendly and diagnosed the issue, but we're sorry for the delay in getting your fridge fixed.
Sears Home Services on 1761532006629
James S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761182338786
Karen G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1760576558081
Very knowledgeable, he explained each step.
Katie B,
Customer service response - Thank you, Katie, for your 5-star review! We're glad to hear our technician was knowledgeable and explained each step to you.
Sears Home Services on 1759886139734
Kevin H. Is the best damn refrigerator tech and instructor out there. First class professional and an all around great guy. He will figure out is wrong and he will be fair and honest with you. A tech that truly cares about his craft. If you ever get to work with him, then you know how blessed you are. Thanks for the knowledge and the kind conversation!!!!
Ruperto D,
Customer service response - Thank you, Ruperto, for your 5-star review! We're glad to hear Kevin H. provided first-class service and shared his knowledge and kindness with you.
Sears Home Services on 1759377124246
Patty F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1759377836311
