100 Spotsylvania Mall Reviews

Read reviews from customers who used our services at 100 Spotsylvania Mall


Total reviews

260


Average Rating

4.1/5

November 06, 2025
Overall rating

The service technician was very friendly and diagnosed the problem but did not have parts to fix the issue at the time of the appointment. Not his fault. I gave our home warranty all the information that they needed so that we could get it fixed after waiting a month for service. So now we have to wait approximately 2 more weeks to get our fridge fixed. Got the fridge fixed in less than 2 weeks!! Can’t wait to finally fill my fridge with food! Technician was efficient! Thanks Sears!

Jocelyn M,

Customer service response - Thank you, Jocelyn, for your feedback. We're glad to hear the technician was friendly and diagnosed the issue, but we're sorry for the delay in getting your fridge fixed.

Sears Home Services on 1761532006629

October 22, 2025
Overall rating

James S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1761182338786

October 15, 2025
Overall rating

Karen G,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1760576558081

October 07, 2025
Overall rating

Very knowledgeable, he explained each step.

Katie B,

Customer service response - Thank you, Katie, for your 5-star review! We're glad to hear our technician was knowledgeable and explained each step to you.

Sears Home Services on 1759886139734

October 01, 2025
Overall rating

Kevin H. Is the best damn refrigerator tech and instructor out there. First class professional and an all around great guy. He will figure out is wrong and he will be fair and honest with you. A tech that truly cares about his craft. If you ever get to work with him, then you know how blessed you are. Thanks for the knowledge and the kind conversation!!!!

Ruperto D,

Customer service response - Thank you, Ruperto, for your 5-star review! We're glad to hear Kevin H. provided first-class service and shared his knowledge and kindness with you.

Sears Home Services on 1759377124246

October 01, 2025
Overall rating

Patty F,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1759377836311

September 30, 2025
Overall rating

Barry B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1759193130865

September 28, 2025
Overall rating

Josephine C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1759113647509

September 28, 2025
Overall rating

Great and knowledgeable professional. It was a pleasure to have Mr. Wali servicing my refrigerator. I highly recommend him.

Isa (,

Customer service response - Thank you, Isabel, for your 5-star review! We're glad to hear Mr. Wali provided great and knowledgeable service for your refrigerator.

Sears Home Services on 1759111915534

September 25, 2025
Overall rating

Diagnosed oven

Robin A,

Customer service response - Thank you, Robin, for your 5-star review! We're glad to hear our technician was able to diagnose your oven.

Sears Home Services on 1758761813907

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