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100 Spotsylvania Mall Reviews
Read reviews from customers who used our services at 100 Spotsylvania Mall
Total reviews
259
Average Rating
4.1/5
William The service tech was fantastic! However, scheduling service through Sears was horrible, it was so bad I was having chest pains. It took five days to get it straightened out. I could say a lot more but the bottom line was the way they have You schedule service is one of the worst experiences in my life! This needs to be restructured
Dana M,
Customer service response - Thank you, Dana, for your feedback. We're glad to hear William provided great service, and we apologize for the scheduling difficulties you experienced.
Sears Home Services on 1743129559813
Tami S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1742254854960
Knowledgeable, fwwriendly, neat.
Alice M,
Customer service response - Thank you, Alice, for your 5-star review! We're glad to hear our technician was knowledgeable, friendly, and neat.
Sears Home Services on 1741132313691
Mahmood knew exactly what the issue was and finally my dishwasher is back to normal!!!
Amber D,
Customer service response - Thank you, Amber, for your 5-star review! We're glad to hear our technician quickly identified the issue.
Sears Home Services on 1739789489723
Pat C,
Customer service response - Hi Pat, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1739489407979
Tempia T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1737933569662
grace M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1737933569653
William B was super nice and professional.
Jesse P,
Customer service response - Thank you, Jesse, for your 5-star review! We're glad to hear that William B was nice and professional.
Sears Home Services on 1737519429322
The technician that showed up gets 5 stars. However, the scheduling and contact procedures or lack thereof...gets 1 star. Totally disappointed that my previous repair appointment back in December was canceled last minute, and I had to wait another month before my dryer got fixed. Beyond frustrated!!!!
Kevin T,
Customer service response - Thank you, Kevin, for your feedback. We're glad to hear you were pleased with the technician, and we apologize for the scheduling issues and frustration you experienced.
Sears Home Services on 1736915082358
Kevin was super nice. Great customer service!!
Laura S,
Customer service response - Thank you, Laura, for your 5-star review! We're glad to hear Kevin provided great customer service.
Sears Home Services on 1735871018065
