100 Spotsylvania Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Peter C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 19, 2024
William A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
CHARLES S
provided professional services wanted in a pleasant personable manner.... keep him on our service requests every time
Customer service response - Thank you, Charles, for your 5-star review! We're glad to hear you were pleased with the professional and personable service, and we look forward to assisting you again.
Sears Home Services on December 08, 2024
P B
The technician, Kevin, was friendly and very competent.
Customer service response - Thank you for your 5-star review! We're glad to hear that our technician was friendly and competent.
Sears Home Services on December 03, 2024
Drew D
Showed up on time and knew what he was doing. Very pleased.
Customer service response - Thank you, Drew, for your 5-star review! We're glad to hear that our technician was punctual and knowledgeable.
Sears Home Services on December 03, 2024
Anthony T
(Technician Mahmood) Great tech, very helpful! Just terrible refund process. They take your money in seconds but need 14 days to return it…
Customer service response - Thank you, Anthony, for your 5-star review! We're glad to hear Mahmood was helpful, and we apologize for the inconvenience with the refund process.
Sears Home Services on December 01, 2024
Katherine S
Solid thorough diagnosis. Return trip because it needed parts but was quickly completed. Professional and cheerful throughout
Customer service response - Thank you, Katherine, for your 5-star review! We're glad to hear our team provided a thorough diagnosis and completed the repair professionally and cheerfully.
Sears Home Services on November 27, 2024
Joe W
Very pleasant tech
Customer service response - Thank you, Joe, for your 5-star review! We're glad to hear that our technician was pleasant.
Sears Home Services on November 27, 2024
Jazmine V
Excellent service. Great communication.
Customer service response - Thank you, Jazmine, for your 5-star review! We're glad to hear you were pleased with our service and communication.
Sears Home Services on November 26, 2024
Ron H
Fast, on-time, courteous. Diagnosed and fixed problem.
Customer service response - Thank you, Ron, for your 5-star review! We're pleased to hear that our team was fast, on-time, and courteous in diagnosing and fixing the problem.
Sears Home Services on October 29, 2024