100 Spotsylvania Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 3.9/5 (169 reviews)

Peter C

December 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 19, 2024

William A

December 16, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 16, 2024

CHARLES S

December 07, 2024

provided professional services wanted in a pleasant personable manner.... keep him on our service requests every time

Source: Google

Customer service response - Thank you, Charles, for your 5-star review! We're glad to hear you were pleased with the professional and personable service, and we look forward to assisting you again.

Sears Home Services on December 08, 2024

P B

December 03, 2024

The technician, Kevin, was friendly and very competent.

Source: Google

Customer service response - Thank you for your 5-star review! We're glad to hear that our technician was friendly and competent.

Sears Home Services on December 03, 2024

Drew D

December 03, 2024

Showed up on time and knew what he was doing. Very pleased.

Source: Google

Customer service response - Thank you, Drew, for your 5-star review! We're glad to hear that our technician was punctual and knowledgeable.

Sears Home Services on December 03, 2024

Anthony T

December 01, 2024

(Technician Mahmood) Great tech, very helpful! Just terrible refund process. They take your money in seconds but need 14 days to return it…

Source: Google

Customer service response - Thank you, Anthony, for your 5-star review! We're glad to hear Mahmood was helpful, and we apologize for the inconvenience with the refund process.

Sears Home Services on December 01, 2024

Katherine S

November 27, 2024

Solid thorough diagnosis. Return trip because it needed parts but was quickly completed. Professional and cheerful throughout

Source: Google

Customer service response - Thank you, Katherine, for your 5-star review! We're glad to hear our team provided a thorough diagnosis and completed the repair professionally and cheerfully.

Sears Home Services on November 27, 2024

Joe W

November 27, 2024

Very pleasant tech

Source: Google

Customer service response - Thank you, Joe, for your 5-star review! We're glad to hear that our technician was pleasant.

Sears Home Services on November 27, 2024

Jazmine V

November 26, 2024

Excellent service. Great communication.

Source: Google

Customer service response - Thank you, Jazmine, for your 5-star review! We're glad to hear you were pleased with our service and communication.

Sears Home Services on November 26, 2024

Ron H

October 29, 2024

Fast, on-time, courteous. Diagnosed and fixed problem.

Source: Google

Customer service response - Thank you, Ron, for your 5-star review! We're pleased to hear that our team was fast, on-time, and courteous in diagnosing and fixing the problem.

Sears Home Services on October 29, 2024

Average Rating: 3.9/5 (169 reviews)