100 Spotsylvania Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jane C
Not friendly, acts like I didn't have a problem, why would I call for service? This was his second visit. Left water all over the floor
Ayotade A
Vashon W
Kenyetta G
micah M
My home warranty hired sears to fix my dishwasher. They came out and broke the front of my dishwasher. I called them and they said they couldnt do anything and I had to go through the warranty company. I called the warranty company and they said that wasnt true. it has been a month and it is still broken.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024
fereshteh R
I’m not happy with my treadmill. It has problem I know, but you should have someone to fix that. No you sent someone to me tell me oh it doesn’t work.
Customer service response - Thank you, fereshteh, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on February 06, 2024
