1317 Amory Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
J.Scott B
I didnt get the 30min call ahead, but Mr.Norman was amazing. Knowledgeable and quick. Even my wifes cat liked him. Which is more than I can say the cat likes me...:-)
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Paul G
Excellent experience, Ronnie was knowledgeable, identified the issue quickly, ordered the parts, and fixed the issue in short order
Customer service response - Thank you for your wonderful review, Paul! We're thrilled to hear about your excellent experience with Ronnie and appreciate your kind words about his efficiency and expertise.
Sears Home Services on October 20, 2024
Margaret D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 15, 2024
LaVon S
Technician was very professional and knowledgeable. Great customer service.
Customer service response - Thank you for your 5-star review! We're delighted to hear you appreciated the professionalism and knowledge of our technician.
Sears Home Services on October 10, 2024
Gilbert T
Doug came and inspected my mower before he did any work. I thought my deck was uneven. Doug said first to check the tire pressure on all 4 tires. One was off completely. Filled all tires now mower seems to cut evenly. He finished the inspection and did what he had to do and all seems right now. He was very professional and knowledgeable. Thanks Sears for having Doug on its staff.
Customer service response - Thank you for your wonderful review, Gilbert! We're thrilled to hear about your positive experience with Doug and appreciate your kind words about his professionalism and expertise.
Sears Home Services on October 06, 2024
Louis G
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Jim H
Very knowledgeable
Customer service response - Thank you for the 5-star review, Jim! We're delighted to hear you found our service knowledgeable.
Sears Home Services on September 18, 2024
the F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 17, 2024
Sharon R
Ohhh my goodness … I am so in love with Sears Home Services!!! The technician assigned to my service order was awesome!!! Anthony M was friendly, kind and patient. He is VERY knowledgeable, informed and showed me all issues. Repaired dryer quickly and efficiently. As well as performed preventative maintenance on my washing machine. Anthony M. even spotted a water leak and cleaned up after himself! His almost 30 years of experience shines through and makes him an extremely valuable employee!!! Anthony M. thank you for providing excellent customer service and quality workmanship!
Customer service response - Thank you for your glowing review, Sharon Renee! We're thrilled to hear about your exceptional experience with Anthony M. and appreciate your kind words about his expertise and service.
Sears Home Services on September 09, 2024
Gary M
Doug of Sears Home Services is an excellent technician who provides prompt, expert service. He has serviced my riding mower on multiple occasions, always going above and beyond to keep my mower running smoothly.
Customer service response - Thank you for your kind words about Doug and your positive experiences with our service. We're thrilled to hear he consistently goes above and beyond to keep your mower in top condition!
Sears Home Services on August 27, 2024