Every repair begins with a diagnostic fee of $90 to $150 depending on the appliance. Your technician then provides an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins. If you decline the repair, you pay only the diagnostic fee. The diagnostic fee is waived if you proceed with the repair.

Same-day appointments may be available in your area. Check for same-day availability when you schedule online or call (802) 552-4364. Sears Home Services is available 6 days a week, with early morning to evening appointments, Monday through Saturday.

Sears Home Services repairs most major appliance brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, Hotpoint, Thermador, Dacor, Haier, Fisher & Paykel, Hisense, and more. We repair most major brands, no matter where you bought it.

Schedule your appointment online or by phone. A manufacturer-trained technician arrives during your chosen window, diagnoses the issue on-site, and provides an exact quote — parts and labor — before starting any work. You approve the cost, the technician completes the repair, and every job comes with a service guarantee. Sears Protect members receive additional benefits and perks.

Yes. Your technician provides an exact quote — parts and labor — that doesn't change once provided. You see the full cost before any repair begins. If you decide not to proceed, you pay only the diagnostic fee.

Most refrigerators are built to last 10 to 15 years. If yours is less than 10 years old and the repair cost is under half the price of a new unit, repair is usually the smarter investment. In Franklin's humid subtropical climate, refrigerator compressors run harder year-round, so regular condenser-coil cleaning and door-seal inspections can extend useful life well beyond the average. Your manufacturer-trained technician can help you weigh the options during the diagnostic visit and provide an exact quote before any work begins.

Our technicians provide appliance repair throughout Franklin and nearby communities including Downtown Franklin, the High Street District, Hayden Village, Berkley, Cypress Cove, Madison Heights, Pretlow, Riverdale, and surrounding areas of Virginia. Service appointments are available six days a week.

Three local conditions drive most of the appliance failures we see in Franklin. First, the humid subtropical climate keeps moisture levels high year-round, which feeds mildew inside washer gaskets and corrodes electronic control boards in refrigerators and HVAC units. Second, moderately hard municipal water leaves mineral scale inside dishwashers, water heaters, and ice maker lines, slowly choking flow and reducing efficiency. Third, tropical storm remnants and heavy rainfall can drive surges through electronics and stress outdoor condensers. These conditions make regular maintenance especially important.

Hard water leaves mineral deposits that slowly clog ice maker fill tubes and freezer dispenser lines. Replace your refrigerator's water filter every six months — sooner if you notice slower ice production or cloudy cubes. Once a year, run a vinegar solution through the dispenser system to dissolve scale, and flush the ice mold by tossing the first batch after extended non-use. If your ice maker has stopped producing or the cubes are hollow, it's usually a clog or a failing inlet valve — both straightforward repairs.

Sí, Sears Home Services ofrece servicio de reparación de electrodomésticos en español. Nuestros técnicos capacitados por el fabricante atienden a los residentes de Franklin y comunidades cercanas. Llame al (802) 552-4364 para programar su cita hoy.