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1317 Amory Drive Reviews
Read reviews from customers who used our services at 1317 Amory Drive
Total reviews
181
Average Rating
4.5/5
Anthony was very professional. He listened to hear about our experience with our HVAC. He came, put freon in our unit and explain details to what was found during his visit to our home
Tonga E,
Customer service response - Thank you for sharing your positive experience with Anthony and our service. We're glad to hear he was able to help and provide clear explanations.
Sears Home Services on 1723358450639
Tony was an Awesome, Experienced and Professional repairman. It was a very pleasant experience.
Greta J,
Customer service response - Thank you for your kind words about Tony and your experience with our service. We're thrilled to hear it was a pleasant one!
Sears Home Services on 1722770114403
Susan I,
Customer service response - A big thank you, Susan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721535715989
Joe was effective and efficient in locating and fixing the problem. Very professional. I would hire him again in the future. Very impressed
Viodelda P,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear Joe impressed you with his professionalism and efficiency. We look forward to serving you again in the future.
Sears Home Services on 1721105000155
Junnette B,
Customer service response - A big thank you, Junnette, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721105653199
The second technician was professional, polite, on time, and friendly. As for the timely part, I can't say the same for the company. They overwhelm you with their arrival texts starting a week out, give a 4 hour window without arriving, and don't call or text you to tell you he won't be coming.
Bradoc C,
Customer service response - We apologize for the inconvenience caused by our notification system and scheduling process; your feedback is invaluable in helping us improve. Thank you for acknowledging the professionalism of our technician.
Sears Home Services on 1721047811822
Tech called before he arrived. Very polite and professional. He found several socks my washer had "eaten". And a new shirt. He removed my shirt and was careful not to tear it.
Peggy J,
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear about the polite and professional service you received, especially with the careful retrieval of your items. Your feedback is greatly appreciated.
Sears Home Services on 1720413445502
Excellent service by both technicians. The first technician was very polite and identified the problem right away. The final technician who came out today was extremely professional, polite and had the job completed in no time. They were extremely knowledgeable about my electric appliance.
Peggy B,
Customer service response - Thank Was very pleased to hear that our technicians provided excellent service and resolved your issue efficiently. Your feedback is greatly appreciated!
Sears Home Services on 1719794119343
Knowledgable, communicated clearly, explained estimated cost of repair, so I will be replacing the machine rather than repair.
Daniel S,
Customer service response - Thank you for noting our team's knowledge and clear communication. We hope we were able to assist you in making the best decision for your needs.
Sears Home Services on 1719382635871
Lee S,
Customer service response - Thank you so much for the fantastic 5-star rating, Lee! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719384322167
