1317 Amory Drive Reviews
Read reviews from customers who used our services at 1317 Amory Drive
Total reviews
181
Average Rating
4.5/5
monica J,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174963052
He went the extra mile and was here quite awhile....I would have gotten frustrated myself but he didn't and even have parts on truck!!! I'm impressed! Thank you kindly
Janine J,
Jerry S,
Tron P was amazing in diagnosing our repair and made sure we understood what was going on and the next steps. He was very friendly with us we were even able to share information about our family definitely a great experience
Mrs S,
Alex did a fantastic job on our refrigerator repair. We highly recommend him!
Susie B,
Greg was very professional and explained a lot of useful information.
Tonya L,
Kathy W,
Alex, showed up on time and offered advice. He got the work dealing with the refrigerator/freezer. Now let’s talk about the microwave which your company has failed to show up 4 times with scheduled appointment. 4 times I took off work in which I was no paid and your people did not show. I rate your company a zero and will call the better business bureau and send them a letter for them to keep on file for others to see. Your contact system is terrible. It is almost impossible to talk to a human being and when you do, you still cannot get service or a requested return call from a supervisor. . Your company is just inadequate. The young that finally came to work on my microwave were professionals. They did their job and explained everything to me. I was very pleased and would grade them a 5 star. Now the real issue is your company and how you cannot talk with any hum being that has any authority. You talk with machines. I would grade your company a zero or less. I would recommend to your technician to go elsewhere. Again, the company is a zero. How about having one of your supervisors or officers call me. I would be glad to discuss how bad your company is. I know you will not call, no humans are in management.
Donald G,
The technician was very knowledgeable and professional. I would recommend him to anyone requiring his services.
Ernest J,
Lien T,