114 Southpark Cir Reviews
Read reviews from customers who used our services at 114 Southpark Cir
Total reviews
284
Average Rating
4.4/5
Mildred Q,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1745799534280
Technician completed both jobs during the visit. Very polite and informative.
Sandra C,
Customer service response - Thank you for your feedback, Sandra! We're happy to hear the technician completed both jobs and was polite and informative.
Sears Home Services on 1745798722531
John L,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1727833862145
Melissia H,
Customer service response - Thank you for the 4-star rating, Melissia! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1725419643092
Our technician was efficient, friendly and he got the job done quick. The only thing negative was that we didn’t get a phone call in the morning with an estimated time of arrival so we had to wait in until 2pm when he arrived. He did however call 15 minutes prior to arriving.
Veronica K,
Customer service response - Thank you for your feedback, Veronica. We're glad to hear you were pleased with our technician's efficiency and friendliness, and we apologize for the inconvenience regarding the estimated time of arrival.
Sears Home Services on 1724296044666
Judith M,
Customer service response - Thank you for the 4-star rating, Judith! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1718262491192
Marcia K,
We called to have our dishwasher repaired as it was leaking when running. Tech came out and said the problem was the spray arm was leaking. Then said the cost or repair would be 370.00. We declined as it would be almost cheaper to buy a new one which we did. Seemed high just to replace a spray arm. Also didn't make sense that the spray arm inside the dishwasher was causing it to leak from under the dishwasher.
David M,
Customer service response - We apologize for the confusion and high repair estimate, David. Thank you for your feedback, and we recommend contacting us directly to discuss this further.
Sears Home Services on 1768880804261
The service technician was really good. He knew exactly what he was talking about. However, Sears in-home repair services did not do what it was supposed to and did not give the correct information to the technician and so the part that I needed it for my Oven was not available and I spent $129 for nothing. OK, so I heard back from Sears. They asked me to contact them. I tried calling the number I get an AI Representative that cannot understand anything that I’m asking or inquiring about At the end of my conversation, the AI representative says that they have no life operators To speak with customers, everything has to be done through the AI Representative. I don’t even know if these people are legit Because I haven’t been able to talk to anyone. So be very careful when you’re dealing with Sears repairs and home online I would never ever book Service online again. The technician said that the part was not available however, the part is available on line.
Deborah T,
Customer service response - We apologize for the inconvenience, Deborah. We're glad the technician was knowledgeable, and we appreciate your feedback on the parts issue. Please contact us directly so we can resolve this for you.
Sears Home Services on 1748562067071
Technician was great. He was not able to take care of the problem. He talked with Lowe's. they are deciding to give me a new washer or a down payment. I have a active Lowe's protection plus , they say fix it or replace it. Hope to here from them soon.
Betty T,