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  2. Locations
  3. Virginia
  4. Charlottesville
  5. Sears Appliance Repair
  6. 1531 Rio Rd E
  7. Reviews

1531 RIO RD E REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.2/5 (255 reviews)
Professional, knowledgeable and insightful.
May 25, 2023
Overall rating

Albert was very professional, knowledgeable and insightful. I was very pleased with the assistance he provided for me and my family today.

Glenn P, Charlottesvle, VA

Excellent work!
May 24, 2023
Overall rating

Herb saved the day! He was so helpful and efficient

Erin N, Charlottesvle, VA

Great people skills and product knowledge!
May 23, 2023
Overall rating

A very personable and helpful technician who cares about the customer and explores a variety of options

Ruslan E, Charlottesvle, VA

Kenmore Electric Dryer - heating element replacement
May 23, 2023
Overall rating

Technician is phenomenal - very informative and explained all the work clearly and concisely.

Karen H, Palmyra, VA

Samsung Dryer
May 23, 2023
Overall rating

Very knowledgeable, polite, checked every part of the dryer and put the meter on the dryer

Cora S, Amherst, VA

Refrigerator serviceman
May 23, 2023
Overall rating

Albert was polite, very informative and helpful. He gave good advice on the best brands to buy. Please give him a raise because he's worth extra money to keep him.

George A, Stanardsville, VA

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on May 25, 2023

work
May 23, 2023
Overall rating

very courteous and completed the task. We were lucky he had the part needed on his truck

Irvine S, Ruckersville, VA

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on May 25, 2023

Repair of gas range
May 23, 2023
Overall rating

Leon arrived early and went right to work on the stove. Very happy with his work and courteous manner. Very pleased.

James M, Lovingston, VA

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on May 25, 2023

Great service!
January 28, 2023
Overall rating

Gentleman came and took apart my washer and showed me nicely that the problem was me! Lol! I'm so thankful he found the problem and it didn't cost me a fortune! Thank you!

Debbie U, BRIGHTWOOD, VA

Customer service response - Dear Debbie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on January 28, 2023

Excellent service
October 02, 2022
Overall rating

We received service on our washing machine. The repair man was pleasant and answered all of our questions regarding the repair. He was efficient! We were very pleased that we called Sears.

CHARLES C, NELLYSFORD, VA

Customer service response - Dear Charles, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on October 02, 2022

Average Rating: 4.2/5 (255 reviews)

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