4251 John Marr Drive Reviews

Read reviews from customers who used our services at 4251 John Marr Drive


Total reviews

244


Average Rating

4.2/5

September 15, 2024
Overall rating

Friendly, competent, and very helpful!!

Cathy W,

Customer service response - Thank you for your 5-star review, Cathy! We're delighted to hear that you found our service friendly, competent, and helpful.

Sears Home Services on 1726453364963

September 15, 2024
Overall rating

Fantastic technician! Extremely knowledgeable, professional, and friendly. I would definitely recommend this service to anyone, and I wish I could give more stars.

Jessica B,

Customer service response - Thank you for your glowing review, Jessica! We're thrilled to hear that you found our technician knowledgeable, professional, and friendly.

Sears Home Services on 1726453465005

September 11, 2024
Overall rating

Melissa M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1726106439301

July 09, 2025
Overall rating

Very capable technitian. Work was done correctly. We are happy with the service from the technitian. Not happy at all with your AI customer service. It only took 6 scheduled appointments to get someone to get here, appointments were either overbooked, or cancelled by customer service. We waisted 6 days of our time waiting on someone to come to fix our refrigerator ice maker. We have a Sears Home Warranty and went through all this.

Suzy C,

Customer service response - Thank you for your 5-star review, Suzy! We're delighted to hear that you were happy with the service and found our technician capable.

Sears Home Services on 1724994176080

August 26, 2024
Overall rating

Very good. Efficient

Wayne H,

Customer service response - Thank you for your 5-star review, Wayne! We're delighted to hear that you found our service efficient.

Sears Home Services on 1724730289266

August 25, 2024
Overall rating

He helped me have a more understanding of how to care for my fridge. Explained in detail about the insurance coverage

Ilene C,

Customer service response - Thank you for your 5-star review, Ilene! We're glad to hear that our technician provided you with valuable information about fridge care and insurance coverage.

Sears Home Services on 1724566877410

August 21, 2024
Overall rating

Mohammed was professional, quick, and an excellent service repair man.

Dennis B,

Customer service response - Thank you for your kind words, Dennis! We're delighted to hear that Sadiq provided you with professional and efficient service.

Sears Home Services on 1724295843495

August 18, 2024
Overall rating

Mustafa came within the appointment window and was very helpful and professional.

Robin K,

Customer service response - Thank you for your kind words! We're pleased to hear that Mustafa provided you with helpful and professional service.

Sears Home Services on 1724033426111

August 13, 2024
Overall rating

The technician was friendly and thorough. Thank you.

Gail L,

Customer service response - We're thrilled to hear about your positive experience with our friendly and thorough technician. Thank you for taking the time to leave us this review!

Sears Home Services on 1723604049251

August 13, 2024
Overall rating

Professional and polite. Very knowledgeable.

LN D,

Customer service response - Thank you for acknowledging our professionalism and knowledge. We're glad we could provide you with satisfactory service.

Sears Home Services on 1723604358497

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