Appointment Lookup
802-552-4364
4251 John Marr Drive Reviews
Read reviews from customers who used our services at 4251 John Marr Drive
Total reviews
266
Average Rating
4.2/5
Abdul is polite and professional. He quickly diagnosed the issue with the dryer and was able to repair it the same day.
David F,
Abdul was on time, knowledgeable and professional. Thank you for fixing our Whirlpool Duet dryer!
Elizabeth S,
Ralph B,
The technician diagnosed the appliance and made sure it was working properly
ABB,
Customer service response - Thank you for your feedback! We're glad to hear the technician diagnosed the appliance and ensured it was working properly.
Sears Home Services on 1793997396464
Jamshid was extremely thorough in examining our appliances and carefully explained what was included in the estimate.
Kevin G,
Customer service response - Thank you for your feedback, Kevin and Cathy! We're glad to hear Jamshid was thorough and provided clear explanations.
Sears Home Services on 1792674242217
The technician was technically competent and found the problem immediately. He quickly resolved the difficulty in less than 20 minuets. He was professional and friendly and explained his actions. An excellent experience
Jaque D,
Customer service response - Thank you for your feedback, Jaque! We're glad to hear the technician was competent, professional, and provided an excellent experience.
Sears Home Services on 1792282729301
Raymond T,
Customer service response - Thank you for the amazing 5-star review, Raymond! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792246472186
Second group of techs were great and knowledgeable. First guy mis diagnosed and ordered wrong part resulting in clothes washer being down for over 2 weeks. Going to the Laundromat is a hassle!
Neal M,
Customer service response - Thank you for your feedback, Neal! We're glad the second group of techs was great and knowledgeable, but we apologize for the initial misdiagnosis and inconvenience caused.
Sears Home Services on 1789429198801
Matt A,
Customer service response - Thank you for the amazing 5-star review, Matt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789165042522
Knowledgeable and appeared honest with the problem. Appreciated his recommendations.
Carolann F,
Customer service response - Thank you for your feedback, Carolann! We're glad to hear you found our service knowledgeable and appreciated the honest recommendations.
Sears Home Services on 1788910321546
Maria Y,
Customer service response - Thank you for the amazing 5-star review, Maria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788397676419
Solomon was amazing. He figured out what the problem was, fixed it, and stayed until it was working!!!! A + excellent service .
Deborah K,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear Solomon provided excellent service and ensured everything was working properly.
Sears Home Services on 1788218935783
Neil R,
Customer service response - Thank you for the amazing 5-star review, Neil! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785343329605
Thorough in locating issues and sharing options. Same day appointment. Would highly recommend.
John K,
Customer service response - Thank you for your feedback, John! We're glad to hear the service was thorough in locating issues, shared options, and that you appreciated the same day appointment.
Sears Home Services on 1783623828771
Mustafa did a great job diagnosing and solving my problem.
Jane T,
Customer service response - Thank you for your feedback, Jane! We're glad to hear Mustafa did a great job diagnosing and solving your problem.
Sears Home Services on 1782752648972
Solomon was fantastic. Showed up as scheduled. Very professional. Diagnosed and fixed the issue quickly.
LeRoy B,
Customer service response - Thank you for your feedback! We're glad to hear Solomon was professional and quickly diagnosed and fixed the issue.
Sears Home Services on 1781292117388
Solomon replaced my thermostat and now I have air again. He was thorough and checked the system completely to ensure that he addressed the problem properly.
Una D,
Customer service response - Thank you for your feedback, Una! We're glad to hear Majid was knowledgeable and courteous.
Sears Home Services on 1781022651161
Timely, honest, and professional
Shawn S,
Customer service response - Thank you for your feedback, Shawn! We're glad to hear you found our service timely, honest, and professional.
Sears Home Services on 1780424864859
Friendly, concise, took care of our issue. Even offered additional cleaning tips. Great service!
Janet S,
Customer service response - Thank you for your feedback, Janet! We're glad to hear you received friendly and concise service, along with helpful cleaning tips.
Sears Home Services on 1780173321938
Terry P,
Customer service response - Thank you for the amazing 5-star review, Terry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778761710574
The technician was excellent
Kathleen B,
Customer service response - Thank you for your feedback, Kathleen! We're glad to hear the technician was excellent.
Sears Home Services on 1778683802918
Excellent service
Sherrie B,
Customer service response - Thank you for the amazing 5-star review, Sherrie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778623672292
Mustafa alerted us before arriving. He quickly analyzed what was causing the problem(s) with our dishwasher. He was candid and thorough in explaining his analysis. He also gave a cost estimate for him to do the repairs. He was polite and answered all of our questions. He was a very good communicator. I would request him by name should I have a future problem with any of our major appliances. Excellent service!
Robert S,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Mustafa provided excellent service, clear communication, and thorough explanations.
Sears Home Services on 1776643294573
He was extremely friendly and knowledgeable.
Michelle R,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear you received friendly and knowledgeable service.
Sears Home Services on 1776115061814
Teymour Z,
Customer service response - Thank you for the amazing 5-star review, Teymour! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775662225303
