4251 John Marr Drive Reviews

Read reviews from customers who used our services at 4251 John Marr Drive


Total reviews

244


Average Rating

4.2/5

May 13, 2025
Overall rating

Brian B,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1747185288220

May 12, 2025
Overall rating

Technician was very knowledgeable and helpful. He knew his craft very well!

Deepika S,

Customer service response - Thank you for your 5-star review, Deepika! We're delighted to hear that our technician was knowledgeable and helpful.

Sears Home Services on 1747092038090

May 08, 2025
Overall rating

Obediah is competent, keeps you informed on the progress, cleans up thoroughly afterwards, & I'd welcome him back anytime to fix my appliances.

GREER M,

Customer service response - Thank you for your 5-star review, Greer! We're delighted to hear that Obediah provided excellent service and kept you informed throughout the process.

Sears Home Services on 1746687876364

April 30, 2025
Overall rating

Jennifer W,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1746069298153

April 30, 2025
Overall rating

He is very knowledgeable, experienced Thanks

Jinhuan H,

Customer service response - Thank you for your 5-star review, Jinhuan! We're delighted to hear that you found our technician knowledgeable and experienced.

Sears Home Services on 1746069666225

April 28, 2025
Overall rating

Probably one of the most thorough check-ups and upkeep servicing we've ever had for our air conditioner. Very impressed with technician.

Debby M,

Customer service response - Thank you for your 5-star review, Debby! We're delighted to hear that you were impressed with the thorough check-up and servicing of your air conditioner.

Sears Home Services on 1745882592229

April 24, 2025
Overall rating

Courtesy and professional. Made up for Sears dropping the ball on 4-21 missed appointment.

Ty J,

Customer service response - Thank you for your 5-star review, Ty! We're glad to hear our team was courteous and professional, and we appreciate your understanding regarding the missed appointment.

Sears Home Services on 1745535242198

April 28, 2025
Overall rating

Courteous, knowledgeable. The technicians were well prepared - when the replacement pump ordered to the house was defective, they had another on the truck that they were able to install. They stayed late (8:00 p.m.) to complete the job.

Peggy C,

Customer service response - Thank you for your 5-star review, Peggy! We're delighted to hear that you found our service courteous and knowledgeable.

Sears Home Services on 1745192786743

October 07, 2025
Overall rating

Technician was polite and professional, and quickly resolved the issue - an adjustment needed to be made.

Victoria S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744762490229

April 15, 2025
Overall rating

Sal,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1744675882866

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