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754 S State St Reviews

Read reviews from customers who used our services at 754 S State St

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Total reviews

234

Average Rating

4.6/5

Washer repair

July 16, 2024

Overall rating

Eric did a great job. He let me know when to expect him. On his previous visit he diagnosed the problem and ordered the parts needed.

Vincent B,

Chicago, IL

Service

July 15, 2024

Overall rating

Out of 3 technicians coming out Efrain was wonderful!! He knew what he was doing and I'm great full. I've been without my Frig since June 21st. Thank you Efrain

Willie P,

Chicago, IL

Great service! Great technician! Same day!!

July 12, 2024

Overall rating

Sade the technician quickly & effectively diagnosed the problem. Very very happy with SEARS service. Couldn't believe that I could book a repair the same day!!! I'll be using them again.

Lynn C,

Chicago, IL

Service technician

July 10, 2024

Overall rating

Excellent service by Francisco very professional and knowledgeable Very good mentor to the trainee

Mary D,

Chicago, IL

Professional

July 08, 2024

Overall rating

He was fast and thorough, nice and listened to my concerns

Jarita T.,

Chicago, IL

Ola was fantastic but SEARS was awful

July 06, 2024

Overall rating

The tech named LUIS took a pic of his car outside our home, lied that we were not in and cancelled the appointment after we waited the whole day. Another tech made us wait till 4 PM, then called to say they just added us to her queue and that she cant make it but will schedule me for Saturday morning. Finally Ola showed up at 3.30 PM Saturday. He finished the job quickly, competently and the dishwasher was working by 4 PM. Ola was fantastic. SEARS home services just holds you hostage. Their customer service platform is a nightmare, you cannot get through. They ask you to type your order number but there's not enough time to type it. So basically, you can never complain. Simple solution: GO ELSEWHERE.

Yamuna K,

Chicago, IL

good work!

July 01, 2024

Overall rating

Olusegun did a great job, our dishwasher is working normally again!

Jason B,

Chicago, IL

Good

June 26, 2024

Overall rating

Excellent

Refugio L,

Chicago, IL

Sears

June 22, 2024

Overall rating

He was so kind and took care of the problem.

Bette C,

Great job

June 19, 2024

Overall rating

Mr.O was very thorough and explained all aspects of the job. He had completed the initial inspection a few days ago and I was happy that he returned to complete the job. He seemed very knowledgeable.