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1025 North Texas Blvd Ste 9 Reviews
Read reviews from customers who used our services at 1025 North Texas Blvd Ste 9
Total reviews
210
Average Rating
4.6/5
Worst experience ever tech was trying to sale my Parents a package they where offering for 49.99 for cleaning the coils I was telling him why was he charging if we had insurance and I did get mad because my dad is in a wheelchair and I don’t like when people take advantage of the situation and he was closing up what he had open the panel in the back and put the refrigerator back and said he was going to called it in again. Never told me what was wrong with but I told him. I needed to be fix because my dad is diabetic and need the incline in the refrigerator working not caring about my dads Situation .. I felt he could have gone different route not trying to help us just come and take advantage of the situation to make extra money. What is the point of having insurance if you’re technically is going to do whatever they want not to help the client out
Michelle S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733419751596
Nothing was resolved 😔....
Adan R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1733287840794
Didnt do anything.
Steve L,
Customer service response - We're really sorry to hear about your experience, Steve. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1733039918345
He was awful
Lisa M,
Customer service response - We're really sorry to hear about your experience, Lisa. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1730793979764
Didn't find it. Went crazy looking for it.
Dalia Q,
Customer service response - We apologize for the trouble you've faced, Dalia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728193708187
He didn’t show up
Celestino A,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1726186630141
No service was provided. Had to get my home warranty to get another company.
Di_anays,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718153338261
They can't send the right tech to work on my gas stove. This is day 2 and they have to reschedule because the one technician that has a license to work on gas is booked again
wild M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716346086821
Tech showed up. Called his boss and left without doing anything. That resulted in a 178.00 bill. The dishwasher was in a cabinet like a wall oven,2 feet off the floor. It slides right out. It's a two man job. No one has ever balked about it before.
Glenn P,
Customer service response - Thank you for taking the time to bring this to our attention, Glenn. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711606469515
