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600 N Highway 77 Reviews
Read reviews from customers who used our services at 600 N Highway 77
Total reviews
202
Average Rating
4.6/5
luz H,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1717472153572
I had good service. , I could not use my dryer for a week and something was not right after the first tech. ask the second crew that came. Now my dryer is working perfectly. But I had to reschedule doctor appointments today twice because of the change in the service call.
kathy K,
Customer service response - Thank you for taking the time to leave a review and share your experience with our appliance repair service. We apologize for any inconvenience caused by the rescheduling of your service call and we're glad to hear that your dryer is now working perfectly.
Sears Home Services on 1707405980230
Bridget W,
2nd visit to fix the same problem. This tech appears to have it fixed this time.
Charles H,
Customer service response - We're glad to hear the issue seems resolved this time, Charles. Please contact us directly if you encounter any further problems.
Sears Home Services on 1760316462408
Tech was friendly and professional. My only gripe is this. The diagnostic was waived if I agreed to the repair. I was never give the opportunity to agree to the repair. It ended up just being an easy fix but $300 for the repair is steep. I get the extended warranty would have lowered the price but we only own one appliance. I would prefer that I would get the price up front and the decide if I world be willing to go through. With the repair.
leonardwharris,
Customer service response - We apologize for the lack of clarity regarding the repair agreement, Leonard. We appreciate your feedback and will work to improve our communication about pricing and repair options.
Sears Home Services on 1730791684263
It took 2 hours to replace switches in stove and it didn’t fix problem and repairman didn’t put it back together right. so hard to turn knobs. Had to call for another repairman to come another day. Repairman followed protocol and was polite
Violet L,
Customer service response - We apologize for the inconvenience and the initial repair not solving the issue, but we're glad to hear our technician was polite and followed protocol. Thank through for your feedback and the opportunity to make things right.
Sears Home Services on 1721962731291
If a customer concern is not addressed then it is unprofessional to wait 48 hours to rebook. I told her my father is on oxygen and can’t be hot. She offered an appointment 2 days later only to change it to the next day after my discontented response.
RUBY W,
Bradley, came in and told my husband and I that he could not work on an induction cook top because he has not been trained to do this type of work. Then he pulled the schematics for the brand of appliance and consulted with his supervisor about what possibly could be wrong and then wrote and estimate of the repair costs. He sent this to my husband via text, however, the document he sent did not show all the needed information, so we still don't know what the parts were that needed to be replaced.
Lisa M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1771808084861
The tect was very nice. Overall repair timing for my washing machine was horrible. I started my claim at the end of Oct 2025 and I'm Praying that it fixed today Jan 8th 2026. Purchasing the warranty for Assurat was such a waste. There had been 8-9 visits to my home in regards to my machine repair. My washing machine is only 2 years old. Not going to buy G E products anymore.
Ashanti S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1767921832878
Very expensive repair service
Raunel L,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1755659539506
