6001 W Waco Dr Reviews

Read reviews from customers who used our services at 6001 W Waco Dr


Total reviews

389


Average Rating

4.6/5

March 06, 2026
Overall rating

He was detailed in his explanation of the issue with my A/C system. His answered my questions and explained what could be causing the issue. Provided me with great service.

Roderick G,

Customer service response - Thank you for your positive feedback, Roderick! We're glad to hear you were pleased with the detailed explanation and great service provided.

Sears Home Services on 1772755946109

March 01, 2026
Overall rating

Technician was prompt and very good at his diagnosis. Ordered the part and came back and replaced it. 100% satisfied.

jeffh1944,

Customer service response - Thank you for your positive feedback! We're glad to hear you were 100% satisfied with our prompt and effective service.

Sears Home Services on 1772419702589

February 26, 2026
Overall rating

As far as Scott in a scale of 1-5 I’d give him a 10. He did a wonderful job! As for my experience with your company I don’t think there’s a number low enough. This was the worst experience I’ve ever had with a service company. I could not get through to a human being to explain my problem and AHS was no better when I did get through to them. 👎👎

Nancy P,

Customer service response - Thank you for your feedback, Nancy. We're glad to hear Scott did a wonderful job, but we apologize for the difficulties you faced with our company. Please contact us directly so we can address your concerns.

Sears Home Services on 1772066598006

February 23, 2026
Overall rating

Stacy L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771808140857

February 20, 2026
Overall rating

Service man was very nice, communicated well, & finished the repair in good time.

Leslie H,

Customer service response - Thank you for your positive feedback, Leslie! We're glad to hear you were pleased with our service man's communication and timely repair.

Sears Home Services on 1771547845922

February 17, 2026
Overall rating

I highly recommend his work; he was very professional and friendly. He arrived, did his job, explained what he had done to my refrigerator, gave me some instructions, and left.

Tracy G,

Customer service response - Thank you for your positive feedback, Tracy! We're glad to hear you were pleased with our professional and friendly service, as well as the clear instructions provided.

Sears Home Services on 1771288446613

February 17, 2026
Overall rating

Roger,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1771288722327

February 17, 2026
Overall rating

Extremely thorough. Very polite.

Terry C,

Customer service response - Thank you for your positive feedback, Terry! We're glad to hear you were pleased with our thorough and polite service.

Sears Home Services on 1771288539202

May 23, 2026
Overall rating

Its never good to have you A/C poop out during hot weather. The repair team from Sears Home Services performed in a specular manor and completed the repair better than any other repair service to date. Thank you for the service. Friendly courteous and very knowledgeable on the repair of our Air Conditioner.

Jim H,

Customer service response - Thank you for your positive feedback, Jim! We're glad to hear you were pleased with our friendly, courteous, and knowledgeable service.

Sears Home Services on 1769394441724

January 25, 2026
Overall rating

Problem fixed

Mike G,

Customer service response - Thank you for your positive feedback, Mike! We're glad to hear your problem was fixed.

Sears Home Services on 1769395377670

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