6001 W Waco Dr Reviews
Read reviews from customers who used our services at 6001 W Waco Dr
Total reviews
392
Average Rating
4.6/5
Quickly diagnosed the issue with my icemaker. Ordered part which came within a week. Not only did Brent arrive the following day to install, he called me first thing in the morning to let me know what time he expected to be here, vs me waiting around for a window of 7:00am to 6:00pm
D S,
Customer service response - Thank you for sharing your positive experience with Brent's prompt and efficient service. We're delighted he could resolve your icemaker issue to your satisfaction.
Sears Home Services on 1717401605457
Great service - Brent was very knowledgeable and personable!
Petty H,
Customer service response - Thank you for your positive review! We're glad Brent could provide you with great service.
Sears Home Services on 1716966225553
Edward S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1716881747225
Tech was great, he was friendly and did quality work.
Dick B,
Customer service response - Thank you for your positive feedback; we're delighted to hear about your experience with our tech's friendly demeanor and the quality of work provided.
Sears Home Services on 1716882697274
Teresa J,
Customer service response - Thank you so much for the fantastic 5-star rating, Teresa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716878716761
I told TXU before the Tech Came What I need the sent him out any way he couldn't do the job I need a installer to come out.
Nancy J,
Customer service response - We apologize for the inconvenience caused by not sending the correct type of technician for your needs. Thank you for bringing this to our attention, and we will ensure the appropriate installer visits you promptly.
Sears Home Services on 1716255279009
Knowledgeable, professional and diagnosed problem quickly. Then proceeded to repair. Gave me tips on how to maintain. Stellar service!!
Patsy W,
Customer service response - Thank you for your positive feedback! I'm glad to hear that you were satisfied with our service and found our maintenance tips helpful.
Sears Home Services on 1711355633250
I’m totally blown away at how responsive and efficient Shannon, the technician, was in resolving my ice maker problem! He diagnosed the issue quickly, determined the ice maker no longer worked, had a new one in his truck, installed it, and was on his way in less than 15 minutes! Absolutely exceeding my expectations!
John B,
Customer service response - We're thrilled to hear about your exceptional experience with Shannon and how quickly he resolved your ice maker issue. Thank you for taking the time to share your feedback; exceeding your expectations is what we aim for!
Sears Home Services on 1711356042922
Our tech was courteous and professional.
Tracey H,
Customer service response - Thank you for your review! We are glad to hear that our technician provided courteous and professional service.
Sears Home Services on 1709859758405
Brandon M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1706488618617