Appointment Lookup
802-552-4364
10000 Emmett F Lowry Expy Reviews
Read reviews from customers who used our services at 10000 Emmett F Lowry Expy
Total reviews
341
Average Rating
4.6/5
Great Job!
All worked well. The tech was knowledgeable and took care of issue.
Wiley J,
Galveston, TXSamsung 4 door flex refrigerator section not cooling
Freezer section working fine. When it is noticed that fridge is not cooling I have had to flip fridge circuit breaker off, wait a few seconds, then flip on. Set fridge to power cool and then it cools. Happens every few days. Technician said he couldn't do anything cause it was cooling when he came out. No error code notifications on Smart Things. His support didn't have any anything on this model number RF29A9675MT/AA. Said most likely a control board but if it wasn't Best Buy would not reimburse his company. So customer has to hope that if it happens again a error code will appear. So no, not fixed.
James M,
Galveston, TXVery professional and friendly
Good guy and good service. Unfortunately he was unable to solve the issue but he tried his best. I appreciate him trying.
Habyb R,
Brazoria, TXHelpful
Worked fast and did extensive testing. Gave guidance on keeping my refrigerator working at it best
Patricia M,
Galveston, TXPoor customer service
Serviceman was very good. Not at all satisfied that he left and the oven is still not working. I'm turns out the EOC on the oven is faulty also. Not just the RTD. This job was started on November 29th, today was December 20th and your company still hasn't repaired our oven. We will be out of having a functioning oven this weekend for Christmas. If your company takes another 3 weeks to try and make the necessary repairs we won't have it functioning before the New Years weekend either. This is highly inexcusable and very unprofessional.
Ronald I,
Santa Fe, TXWasher Clicking
Roy was very nice. Problem with washer still continues. Needs another service call
Dorothy S,
Texas City, TXTechnician
Very friendly. Knowledgeable. Took care of the problem very quickly.
Linda C,
Angleton, TXTeck
I really feel that Alex was in a bad mood and had an attitude when he came up. He seen the dogs and just refused to come in. But when he got in it seemed he was really searching to find what info he needed for my DW. I'm not sure if it all was because of him being out of his van or what. I feel he is a good tech early in the morning.
Mike R,
Dickinson, TXNot satisfied
The technician came to my front door and when I asked him to go around to my garage, he had an attitude, which was very unprofessional. When he finished the job. He did not balanced my washer. Also he disconnected the dryer vent and he did not reconnect it. He did not push both appliances back like they were before.
Suzana C,
Lake Jackson, TXDisappointed at Sears Home Services
Technician was excellent. But service from Sears was horrible, I waited 20 days without AC. Job could have been done earlier. All it took 20 minutes to replace the capacitor.
Rosalinda R,
Dickinson, TX