1 Central Mall Reviews

Read reviews from customers who used our services at 1 Central Mall


Total reviews

86


Average Rating

4.6/5

September 05, 2024
Overall rating

Richard S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1725586751103

August 27, 2024
Overall rating

Shawntrease J,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1724810921651

July 08, 2024
Overall rating

Repairman was nice and professional.

Holly W,

Customer service response - Thank you for acknowledging our repairman's professionalism and kindness. We're glad you had a positive experience with our service.

Sears Home Services on 1720497758789

December 21, 2023
Overall rating

Kandy R,

November 20, 2023
Overall rating

He was professional

Verda J,

November 21, 2023
Overall rating

Ben is a knowledgeable and expert service representative. He arrives on time and completes service calls timely.

Cliff D,

November 12, 2025
Overall rating

Lisa H,

Customer service response - Thanks for the great rating, Lisa! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1762999917269

April 28, 2025
Overall rating

Tyler was efficient and on time. He was in and out with fixing the stove issue we had that required him to put in a new switch.

candace G,

Customer service response - Thank you for your review, Candace! We're glad to hear Tyler was efficient and timely in fixing your stove issue.

Sears Home Services on 1745883185827

August 05, 2024
Overall rating

He was courteous and seemed to be knowledgeable. I was concerned about the drops of water left on the dishwasher that was going to be put back under the counter. He left the towels for me to clean up and I had to ask him to dispose of the old part. * I will add that 7 months later it is working perfectly. Thank you.

Mary B,

Customer service response - Thank you for taking the time to leave a review. We apologize if you were inconvenienced with the drops of water left on the dishwasher and for not disposing of the old part. We appreciate your feedback and will address these issues with our technician.

Sears Home Services on 1707469490899

June 10, 2026
Overall rating

He came in and looked at the refrigerator less than 5 minutes. He said the seal needed to be replaced. The ice machine is still not making ice and refrigerator is not staying cold. He came out few times and it’s a guessing game. Parts are being replaced but the issue is not being resolved. The issue has been going on for over a year. We had to throw away food multiple times.

Bhavin P,

Customer service response - We apologize for the trouble you've faced, Bhavin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1781051347175

Showing 41 - 50 reviews

PaginationPagination
See all details for 1 Central Mall