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2121 N Main St Reviews
Read reviews from customers who used our services at 2121 N Main St
Total reviews
48
Average Rating
4.1/5
Great communication by the service representative
Pamela G,
Customer service response - Thank you for your feedback, Pamela! We're glad to hear you appreciated the great communication from our service representative.
Sears Home Services on 1788371048195
Mohammed was very nice & professional. Explained what he found and repaired.
Ron H,
Customer service response - Thank you for your feedback, Ron! We're glad to hear Mohammed was nice, professional, and explained the repair process clearly.
Sears Home Services on 1785513367344
Technician was GREAT !!
Vicki H,
Customer service response - Thank you for your feedback, Vicki! We're glad to hear the technician was great.
Sears Home Services on 1779475210897
Sterling with Sears Appliance Repair was absolutely fantastic! He repaired the burners on an oven I purchased for my mother after they suddenly went out, and he made the whole process smooth and stress-free. He was professional, knowledgeable, and took the time to explain what was going on and what needed to be fixed. You can tell he really cares about doing the job right. The burners are working perfectly now, and my mom is so relieved! Highly recommend Sterling if you need appliance repair excellent service from start to finish.
D S,
Customer service response - Thank you for your review, Destiny! We're happy to hear Sterling provided excellent service and made the repair process smooth and stress-free for you and your mom.
Sears Home Services on 1771808063011
Technician was extremely helpful, very knowledgeable and professional.
laura W,
Customer service response - Thank you for your review, Laura! We're happy to hear our technician was helpful, knowledgeable, and professional.
Sears Home Services on 1764729965059
oliver W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764731365909
Deborah P,
He was very courteous and professional. Called to let me know when he was on his way and to confirm the appliance needing service and what the issue was. This was a MUCH better experience than the last time I had a service appointment with Sears Home Service.
Heidi M,
Customer service response - Thank you for your review, Heidi! We're happy to hear the technician was courteous and professional, and that this experience was much improved from your last appointment.
Sears Home Services on 1760316755354
The tech was very beneficial and did an excellent evaluation
Patricia H,
Customer service response - Thank you for your review, Patricia! We're happy to hear the tech was beneficial and provided an excellent evaluation.
Sears Home Services on 1758070487050
Repair tech showed up 2 1/2 hours earlier than expected. Provided an analysis of the window unit. Determined that it had a burned out control board. Checked with Frigidaire and determined this part is no longer available. He reported that information to Frigidaire. Thanks Ricky.
Don P,
Customer service response - Thank you for your review, Don! We're happy to hear Ricky provided a thorough analysis and communicated effectively with Frigidaire about the control board issue.
Sears Home Services on 1755460907610
Our repair tech was very friendly and knowledgeable. He stayed in contact to let me know when he would be arriving and he had us fixed up in no time at all.
Lacy S,
Customer service response - Thank you for your review, Lacy! We're happy to hear our repair tech was friendly, knowledgeable, and kept you informed throughout the process.
Sears Home Services on 1755215150832
Costantin S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755132163883
Mark, our tech is very knowledgeable, and diagnosed the issue in minutes, and was able to reprogram the control unit. He then verified all functions, and tested twice.
Plant M,
Customer service response - Thank you for your review! We're happy to hear Mark's knowledge and thorough testing ensured everything was working perfectly.
Sears Home Services on 1754638817640
Mark was really awesome and got my dryer working
debbie D,
Customer service response - Thank you for your review, Debbie! We're happy to hear Mark was awesome and got your dryer working.
Sears Home Services on 1753405678528
Technician was excellent. I am very unsatisfied with Samantha. There were problems scheduling and when I finally got frustrated and requested to talk to an actual person, Samantha told me that would not be possible. If I have problems with your AI again, I will cancel my full house warranty and find another company to take care of my appliances.
Jerry B,
Customer service response - Thank you for your feedback, Jerry. We're happy to hear the technician was excellent, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address your concerns.
Sears Home Services on 1752715264592
Technicians were professional and well trained.
John F,
Customer service response - Thank you for your review, John! We're happy to hear our technicians were professional and well-trained.
Sears Home Services on 1752455211649
Kenny M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752195489014
Meghan G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1750375714325
Brian B,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1749742311880
Very professional and knowledgeable
Doug D,
Customer service response - Thank you for the 5-star review, Doug! We're happy to hear our service was professional and knowledgeable.
Sears Home Services on 1748561659758
Bill G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747026485518
Dennis R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745195009796
David G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1743643372525
Marcy P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1742254854840
Kenia R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731821237699
