Appointment Lookup
802-552-4364
604 E Broadway St Reviews
Read reviews from customers who used our services at 604 E Broadway St
Total reviews
25
Average Rating
4.4/5
Explained everything. Helped me find filters I need. Very kind and efficient.
Susan O,
Customer service response - Thank you for your feedback, Susan! We're glad to hear the technician was kind, efficient, and helpful in explaining everything and finding the filters you need.
Sears Home Services on 1790285588014
Cody is very professional and courteous. We were scheduled for a visit four times, and no one showed up on the first three dates. Cody showed up on the fourth time we were scheduled. Many thanks to him for addressing our issue.
Terry T,
Customer service response - Thank you for your review, Terry! We're glad Cody was professional and courteous, and we apologize for the scheduling issues you faced.
Sears Home Services on 1771547809841
The technician was very good at keeping me informed and very prompt. I wasn’t there when he worked but the person with him said he was very good.
Kathy Y,
Customer service response - Thank you for your review, Kathy! We're glad to hear our technician was prompt and kept you well-informed.
Sears Home Services on 1768441843178
Cody the Technician was very professional he was quick and good. He explained everything well.
Huston M,
Customer service response - Thank you for your review, Huston! We're pleased to hear Cody was professional, quick, and provided clear explanations.
Sears Home Services on 1765507467266
Service tech was very thorough and polite. The dishwasher could not be repaired at this time, and he explained everything.
Susan P,
Customer service response - Thank you for your review, Susan! We're pleased to hear our service tech was thorough and polite, and provided clear explanations about your dishwasher.
Sears Home Services on 1761786756844
Mike W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761612441219
Very efficient got the job done. Polite and nice.Would recommend him to others.
Sandra L,
Customer service response - Thank you for your review, Sandra! We're pleased to hear our technician was efficient, polite, and someone you would recommend to others.
Sears Home Services on 1759112400531
Alexis C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746497408448
Rana E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746400309646
Excellent technician, courteous, respectful and knowledgeable!
Olga G,
Customer service response - Thank you for your review, Olga! We're pleased to hear our technician was courteous, respectful, and knowledgeable.
Sears Home Services on 1746398609327
Melinda O,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746145372351
Great job, quick service and knowledgeable and was able to get our dryer up and running in no time
Brian W,
Customer service response - Thank you for your review, Brian! We're glad to hear you were pleased with the quick and knowledgeable service that got your dryer running again.
Sears Home Services on 1746069672477
DARLENE D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730191978000
Debbie G,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724295417082
Richard was very nice,very informative, good at his service.
Jesse H,
Customer service response - Thank you for your positive review! We're delighted to hear that you were satisfied with Richard's service and the information he provided.
Sears Home Services on 1721533085302
He got on time. Got work and fix my washer
Donna T,
Customer service response - Thank you for highlighting our punctuality and expertise in fixing your washer. We appreciate your feedback!
Sears Home Services on 1718967323557
Thank you for the service.
Anna G,
Customer service response - We appreciate your positive feedback. Thank you for choosing our service.
Sears Home Services on 1711430921757
Great and fast service highly recommended
Fernando L,
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and recommendation.
Sears Home Services on 1706914121108
Karen H,
Tech was very professional, knowledgeable and up front!
Troy M,
May G,
Customer service response - Thanks for the great rating, May! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1749176409453
He close out the repair when it wasn't fixed
Larry T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1788393130581
Absolutely horrible to call do not call it’s an ai bot and would not let me talk to a human representative switch back to human people to talk to or don’t be a business at all especially for my older relative trying to get an appointment date
Andrea,
Customer service response - We apologize for the trouble you've faced, Andrea. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1788912869697
Told them I get off work at 3 they called me at 9. Then canceled my appointment. Very unprofessional.
Mary S,
Customer service response - We apologize for the trouble you've faced, Mary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749603799296
Cody, the tech was very unprofessional and had an attitude! Next time uour having a bad day just ask to leave early or don't go to work! The Good thing that on a previous service called. I had the total opposite experience that service tech name was Richard now he's an asset to the company!
Arturo N,
Customer service response - Thank you for taking the time to bring this to our attention, arturo. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1717638564853
