6909 N Loop 1604 E Reviews

Read reviews from customers who used our services at 6909 N Loop 1604 E


Total reviews

664


Average Rating

4.8/5

Quick and Efficient
May 21, 2024
Overall rating

The repair and working with Sears tok 2 months...and 3 different service techs. I don't know WHY, but bad communication, system updates and bad software had a hand in it. That has never been my experience with Sears before. Dionysios has serviced our dishwasher before, but first time with clothes washer. Everything went smoothly and all parts were installed to working order. Our laundry room is hot. I'm sure it was no picnic. Thankful he endured and got us going again with custom settings being available again

Shannon H,

Blanco, TX
Great service
May 20, 2024
Overall rating

Our dryer was making a big racket and a Sears technician found out right away that a part of a plastic coat hanger had gotten into the machine through the lint filter. It was resolved (along with other things) and the dryer works perfect, with no major work required - yay!

Jeff K,

San Marcos, TX
Tractor repair
May 17, 2024
Overall rating

Very professional and thorough inspection of things that needed to be repaired. Provided information about Sears home warranty

Rhea D,

Lavernia, TX
Refrigerator repair
March 29, 2024
Overall rating

Jorge did a great job. Fast, courteous, would recommend him to anyone.

T F,

New Branfls, TX
Great job
March 26, 2024
Overall rating

Great customer service and knowledgeable. Thanks for great service

Susie C,

Seguin, TX
Excellent service
March 25, 2024
Overall rating

Kenneth evaluated and diagnosed the appliance quickly and efficiently. He contacted Sears home warranty immediately to find a resolution.

Carol E,

Schertz, TX
Excellent service!
March 22, 2024
Overall rating

Robert provided excellent service for us today. He found the problem and placed the order for a replacement display for our stove top.

John P,

Canyon Lake, TX
Service
March 22, 2024
Overall rating

Neil, is an awesome Tech. He is professional and understands what the issue is and corrects it, and if he can't he will get the information he needs to complete the task. He is very professional and represents Sears like it should be. Neil treats you like family and that's the way all employees should be. Neil deserves a raise.

Anthony M,

Seguin, TX
Knowledgable, professional and friendly
March 14, 2024
Overall rating

Very professional, friendly, and communicated everything he found and did. He was knowledgeable on the appliance and was able to quickly find and fix the issue. I appreciate that he was the technician sent out. I know if I have future maintenance or repair work done I would be thrilled to have him as my technician.

Brandi C,

Cibolo, TX
Fantastic Technician
March 13, 2024
Overall rating

Sears Service gave me their best technician. Neal is at the very top of excellence, and nothing he will no do or say to satisfy a customer. He made the repair a perfect fix for what was wrong, and then he offered lots of technical insights that were a great benefit to me.

Stan,

New Braunfels, TX