6301 NW Loop 410 Reviews

Read reviews from customers who used our services at 6301 NW Loop 410


Total reviews

785


Average Rating

4.7/5

Maytag washers
March 04, 2025
Overall rating

Repair technician ready what he was doing he knows the machine inside and out also in time he said he was going to show up

Eddie H,

Plasanton, TX
Microwave malfunction
March 04, 2025
Overall rating

Nicolas Dionysios was very knowledgeable and spent a good bit of time getting to the bottom of the problem with our microwave. He was very careful and patient in removing it and very careful in diagnosing the problem. He was very friendly and considerate and answered many questions we had. We highly recommend him.

Ann K,

Kerrville, TX
Technician
March 04, 2025
Overall rating

He explained the situation to the noise that I was hearing

Maria V,

San Antonio, TX
Part installation
March 03, 2025
Overall rating

Gilbert is very knowledgeable about the equipment he is servicing. He was very polite. and well mannered to me and my wife. He was helpful in explaining what was wrong with our equipment, he installed the new part and ran the system. The system checked good ran with out any error.

Gary J,

San Antonio, TX
Dryer repair
February 28, 2025
Overall rating

Appointment was scheduled for the following morning. Juan called ahead and gave me a 20 minute heads up. He showed up within the scheduled window. He completed the job (replace heating element) quickly. He was very pleasant and explained what he was doing, showing me how he arrived at his diagnosis. Upon completion he cleaned the area. Five stars from me!

Richard R,

San Antonio, TX
Review (5)
February 27, 2025
Overall rating

The technician was very courteous and helpful. He quickly resolved our problem and got us back in business. I always use Sear warranty and have always been helpful.

Brent B,

Bandera, TX
Great servide
February 27, 2025
Overall rating

Juan was very nice, he checked my refrigerator and tried to fix it but we decided to buy a new one. He explain to us our options, he was very honest we really appreciate it. Instead we asked him to do the maintenance for the dryer and washer machine. Thank you Sears for sending Juan, he was awesome! 😃

Marcella H,

San Antonio, TX
Ms
February 25, 2025
Overall rating

Very professional and very prompt

Robert R,

Devine, TX
Service calll
February 24, 2025
Overall rating

Ernest came by to see what was wrong with our washer. Gave us some good maintenance tips as to how to operate the washer when it experiences filtering sediments in the water.

Luis O,

Pearsall, TX
Washer Repair
February 22, 2025
Overall rating

Dionysios is an expert in his trade. Answered all my questions. When it is a stacked washer and dryer Sears Home Services should automatically send two people as one can't lift the dryer off the washer. Both units were purchased a stacked pair and I should not be charged for the second person.

Ronald C,

Kerrville, TX