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622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
885
Average Rating
4.5/5
Ernesto came when he said he would. He was very polite and kind with a great work ethic. He got right into the repair and was very knowledgeable in what he was doing. Ernest represents your company well.
Diana V,
Customer service response - Thank you for your 5-star review, Diana! We're happy to hear Ernesto was punctual, polite, and knowledgeable, and that he represents our company well.
Sears Home Services on 1762390747346
Alma T,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761869287325
George did a Great Job on fixing our dryer. Explained what the problem was and fixed the problem. The plus was that he was bilingual!
Salvador Y,
Customer service response - Thank you for your 5-star review, Salvador! We're happy to hear George did a great job fixing your dryer and that his bilingual skills were a plus.
Sears Home Services on 1761699995989
Technician was professional, efficient and helpful.... Communication with main scheduling system is lame...do not count on speaking with a human...that is impossible... AI system gave me five confirmations for specific date then after no one showed, it tried to tell me appointment was for next day.
Bethany W,
Customer service response - Thank you for your 5-star review, Bethany! We're happy to hear our technician was professional and helpful. We appreciate your feedback on the scheduling system and will work on improving it.
Sears Home Services on 1761531993532
Very good experience!
Bernice H,
Customer service response - Thank you for your 5-star review, Bernice! We're happy to hear you had a very good experience.
Sears Home Services on 1761532274605
Eduardo, the technician, was extremely knowledgeable and just excellent. He gets 5 Stars from me. The AI system used to make appointments and to let you know when the technician will arrive gets 1 stars, useless! A good AI system could give a window for arrival !
Miguel D,
Customer service response - Thank you for your 5-star review, Miguel! We're happy to hear Thomas was knowledgeable and excellent. We appreciate your feedback on the AI system and will work on improving it.
Sears Home Services on 1761181155633
Great Technician! Very knowledgeable, explained things in detail.
YVETTE M,
Customer service response - Thank you for your 5-star review, Yvette! We're happy to hear our technician was knowledgeable and provided detailed explanations.
Sears Home Services on 1761181458335
Liz C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761007177649
Antonio was professional and he knew what was wrong right away.
melanie R,
Customer service response - Thank you for your 5-star review, Melanie! We're happy to hear Antonio was professional and quickly identified the issue.
Sears Home Services on 1761006209210
Cheryl V,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761007178799
