622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sylvianna O
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 09, 2025
Rhonda N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 09, 2025
Ettakay N
Problem solved on a 15 year old machine. Time to purchase new machine due to parts not available due to age. Glad to have professional come in because I know nothing.
Customer service response - Thank you for your 5-star review, Ettakay! We're happy to hear our professional was able to solve the problem with your machine.
Sears Home Services on June 08, 2025
Art J
Great...most appreciated!
Customer service response - Thank you for your 5-star review, Art! We're happy to hear you appreciated our service.
Sears Home Services on June 08, 2025
Martha R
Tom looked at tractor and immediately knew where the issue was located. Made the adjustments, turned on tractor, gave a quick tutorial on how to properly turn on tractor and turn off tractor. I took Tractor on test to cut and it worked beautifully leaving a manicured yard.
Customer service response - Thank you for your 5-star review, Martha! We're happy to hear Tom quickly identified the issue and provided a helpful tutorial, resulting in a beautifully manicured yard.
Sears Home Services on June 08, 2025
Donald S
The service tec was great. Your policy of sending parts directly to the home sucks. We got 3 damaged parts whic h resulted in 3 unnecessary service calls to our house and 3 weeks delay in repair. Your AI attendant leaves alot to be desired. I will not be using your services again and will spread the word. Don Scott And I used to love Sears..
Customer service response - Thank you for your feedback, Donald. We're happy to hear the service tech was great, but we're sorry for the inconvenience caused by the parts delivery and AI attendant. Please contact us directly so we can address your concerns.
Sears Home Services on June 05, 2025
Yolanda E
Jose was friendly, curteous and a delight to speak with. When he arrived, he was confident that HE would make our 10 days of living in an 88 degrees house and make it cooler in a gip. And it happen! I jumped for joy and he joined me in the celebration. We loved HIS Spirit!
Customer service response - Thank you for your 5-star review, Yolanda! We're happy to hear Jose was friendly, courteous, and successfully made your home cooler, joining in the celebration with you.
Sears Home Services on June 02, 2025
Mario J
We couldn't be happier with the service we received! The dryer repair technician was professional, prompt, and clearly knew what he was doing. He quickly diagnosed the problem, explained it in simple terms, and had the dryer working again in no time. Not only did he fix the issue, but he also gave us helpful tips on how to keep the machine running smoothly. It's rare to find someone this reliable and courteous. Highly recommended!!
Customer service response - Thank you for your 5-star review, Mario! We're happy to hear our technician was professional, prompt, and provided helpful tips while efficiently repairing your dryer.
Sears Home Services on June 01, 2025
L. E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 01, 2025
Juan C
Very knowledgeable service tech.
Customer service response - Thank you for your 5-star review, Juan! We're happy to hear our service tech was knowledgeable.
Sears Home Services on June 01, 2025
